Business Management
2179 whitepapers and resources
Business Management - White papers related to Business Management
Blog: Are market opportunities passing you by?
Getting new products to market is typically a time-consuming and drawn-out process for insurers. This blog highlights some of the hurdles which are hindering insurers’ product development plans and how Duck Creek’s approach can help product development go more quickly and smoothly.
Factsheet: The challenges of insurer statements
The processing of insurer statements continues to rely heavily on manual processes on a monthly basis, causing a number of challenges around efficiency, accuracy and control. This content highlights eight common insurer statement challenges that insurance firms face on a monthly basis.
How to use intelligent automation to better understand and serve your customers, creating superior insurance experiences
This report, created with Computing.com, draws on exclusive interviews with technology leaders working in insurance, revealing what they’re doing with advanced analytics and intelligent automation and how they’re benefitting the customer.
Modernising insurance: How to achieve a competitive edge
In an Insurance Post webinar held on 25 May 2021, expert panellists discussed the benefits of evergreen systems. This blog highlights some of key points raised and why embracing evergreen systems is the path to reducing technical debt, improving innovation, and enhancing customer satisfaction.
The golden age of data in financial services
New technologies are enabling full access to unstructured data and creating new opportunities within financial services. This report focuses on the emergence of open banking and open finance, and how companies can leverage customer data to fine-tune value propositions and improve risk management.
EXL insurance wallet - Helping customers understand their insurance adequacy
It’s imperative that insurers and brokers focus on educating customers about their insurance coverage. This video highlights how EXL’s Insurance Wallet empowers insurance advisors to review customers’ risk profiles, drive intelligent conversations about adequate coverage and improve cross-selling.
How insurer Old Mutual is moving the needle from efficiency to transformation with intelligent automation
In part two of Blue Prism’s interview with Old Mutual leaders, Tags Moodley and Kusheel Amritlall, they talk about moving through the Blue Prism waves of value towards business transformation, and their vision for the future insurance operating model.
Endorsement solutions for the P&C insurance industry
Advanced policy administration systems (PAS) are essential for insurers looking to compete effectively in today’s dynamic market. This content focuses on why policy administration is ripe for modernisation and how endorsement solutions can help insurers transform policy administration processes.
Connecting the dots: Leveraging insurance claims data to drive profitability
Insurers are sitting on a gold mine of claims data with the potential to improve combined ratios and lower policyholder attrition. This content highlights the importance of investing in the tools necessary to connect the dots between policy characteristics, exposure details and granular claims data.
Issue 2 | Imagination & insight: The reading 'rendez-vous' for insurance leaders
Issue two of EXL’s Imagination and insight content series addresses how the Simplification of process, communication, design, management and Fluidity in operations can help businesses achieve competitive differentiation and deliver a rich experience to their customers.