Digital transformation
358 whitepapers and resources
Video: Discover how SAP Cloud for Insurance can help you transform your business
Watch this video to find out how digital hybrid product delivery can help insurers place customers at the center of a service network focused on safety, wellness, and loss prevention.
What is data actually good for? Five data-driven use cases from MarkLogic
In this fourth article, of our series of five we now turn our attention from the discussions of the challenges with digital transformation, the need for robust data management systems and the reason for greater awareness and control of data, to more practical use cases for data in insurance.
FIS Readiness Report: The pursuit of growth across insurance
The FIS Readiness Index scores industry respondents across six key operational enablers of growth. Based on input from 300 decision makers within insurance, this report sheds light on the latest trends and reveals the secrets of the ‘Readiness leaders.’
Blog: The Insurance industry has a data management problem
The rise of new InsurTech companies is threatening incumbents who fail to digitally transform their business. This blog post highlights why insurers need to accelerate innovation and update their data management practices, so they too can unlock the opportunities that data and new technology offer.
Webinar: Has the promise of digital actually delivered better outcomes for insurance customers?
Beyond the hype surrounding digitalisation, has much changed in insurance over the past few years? In this webinar, our expert panel discuss the extent to which ‘positive rhetoric’ is translating into better outcomes for insurers and their customers.
Webinar: Becoming a digital broker
To capitalise on new customer service and business models, leading brokers are undergoing digital transformation to better connect with customers, insurers and employees. Watch this webinar to learn about the benefits of becoming a digital business and discover the steps to digital transformation.
Infographic: Digital Transformation - A roadmap for independent insurance brokers
This infographic highlights why your brokerage should be taking steps to ensure its future in the digital age. Topics covered: the change agents; the peril of ignoring digital transformation; the rewards of digital transformation; key digital transformation principles.
Operational data hub for insurance: Executing data-driven digital transformation
To compete in the digital age, insurance companies must overcome challenges with legacy systems and processes to integrate data across the entire enterprise. This article looks at how insurers can leverage MarkLogic’s operational Data Hub in order to create a 360° view of customers.
Greeting your customers before they arrive: Strategies for a successful digital customer experience transformation
This whitepaper explores how organisations can successfully transform their customer experience using a bespoke blend of customer intelligence, dynamic analytics, artificial intelligence, automation and other digital tools.
Digital transformation: Bridging the gap between expectations and outcomes
Digital transformation is front and center for all of our customers today, but the promise of digital has yet to be achieved. To find out more about what’s behind the gap between expectations and outcomes, EXL partnered with Harvard Business Review Analytic Services to survey over 800 executives.