Digital transformation
358 whitepapers and resources
The digital future of insurance is now
How can insurance brokers emerge from the Covid-19 crisis and thrive into the future? This content focuses on why brokers should invest in their digital future today in order to build stronger bonds with customers, equip employees with the tools they need to succeed and become more resilient.
Video: How Covid-19 is impacting the insurance fraud landscape
In this five minute video, Vice President of Fraud & Security Intelligence Stu Bradley and Global Lead of Insurance Fraud Solutions David Hartley from SAS discuss the effects of Covid-19 on the insurance fraud landscape.
Real time decisions in insurance
This whitepaper paper explores how a centralised customer decision hub can help insurers drive new revenue opportunities, improve actuarial analysis, claims handling and fraud detection.
Preparing for the insurance customer of the future
Set against evolving customer needs and the digital marketplace is the changing nature of insurance products. This whitepaper focuses on how insurers and brokers can meet the digital challenge and prepare for the customer of the future.
Dynamic discussion: The end of insurance as we know it
‘The end of insurance as we know it’ is an international bestselling book that explains why the industry is experiencing foundational changes that are unprecedented. Renowned author, Rob Galbraith and Duck Creek's CMO, Scott Fitzgerald discuss how insurance leaders can gain a competitive edge.
Five ways insurance will change by 2025
This blog explores five ways insurance will change by 2025. Topics covered: achieving a joined-up customer understanding; transitioning from a digital business to an algorithmic business; risk prevention; tackling new fraudulent activity.
Leveraging digital to transform the customer journey
When thinking about claims and how operating models impact the customer journey, it is important to keep things simple – and digital. This was the key theme during the latest TINtech webinar. Read this blog to find out more.
Partnerships and problem solving: A recipe for success
Support, trust and choosing the right technologies; these were the three key elements for RSA Group as it set about transforming its technology division. This blog highlights the importance of evergreen architecture and how working together is the new standard in what’s best for customers.
The 'low-code' imperative
This whitepaper is based on a survey conducted by Nuxeo and confirms a growing appetite for more agile ways of harnessing critical enterprise content assets, as organisations in all sectors strive to keep up with a fast-changing world.
Combining technology with empathy to strengthen the insurance claims process
This whitepaper considers how technology such as intelligent automation is supporting a new drive for prioritising empathy in the claims process and overall customer journey.