Technology Trends
1507 whitepapers and resources
Technology Trends
Unlocking the value of touchless claims
It’s no secret that the claims process is inherently fragmented and complex. Watch this webinar to find out how the industry defines “touchless claims” and how insurance companies can implement claims automation to improve both the claims process and customer outcomes.
Insurers and car makers face common data challenges on safety recalls, technology and vehicle history
To help UK motor insurers understand how specific ADAS safety features behave, LexisNexis Risk Solutions recently launched its Vehicle Build service into the test phase. Download this blog to find out how the Vehicle Build service addresses some of the common data challenges faced by motor insurers.
All aboard: Using marine telematics to revolutionise marine portfolio management
Recent restrictions on the movement of people and goods meant that many marine vessels were withdrawn from service and laid up in ports around the world. This article sheds light on how marine telematics can be used to keep track of insured vessels and revolutionise marine portfolio management.
Maintaining empathy in an era of claims automation
As the industry embraces touchless claims handling, insurers cannot forget the importance of maintaining a personal touch when it comes to helping customers in times of need. This webinar focuses on the challenges and opportunities of automating customer engagement within the claims space.
The future of claims processing is here ... are you ready?
Designed for insurance claims executives and claims decision makers, this whitepaper explores how insurance companies can leverage modern content services, automation and AI to improve claims processes and increase customer loyalty.
Enabling the four stages of Covid-19 recovery with automation
As the insurance industry continues to tackle day-to-day operational challenges associated with Covid-19, some longer-term trends are starting to emerge. This webinar focuses on EXL's four stages of Covid-19 response and how automation will play a beneficial role in the “Future of Work”.
Infographic: Enabling insurance businesses in the London Market to achieve modernisation through automation & analytics
The Covid-19 pandemic has escalated London Market insurers’ commitment for modernisation. This infographic sheds light on the challenges presented by the ‘new normal’ and how London Market insurers can leverage automation & analytics to achieve modernisation.
Optimising customer and employee experience in a world of remote work
In a new hybrid world of work, engagement and communication for employers, suppliers, employees and customers will be critical, to deliver the experience that all stakeholders will need. This content focuses on how businesses can optimise customer and employee experience in a world of remote work.
FRISS customer story: UNIQA Insurance Group AG
UNIQA Group is one of the leading insurance groups in Austria and Central and Eastern Europe. This case study looks at how UNIQA Group leveraged the FRISS Solution for automated claims fraud detection to achieve total fraud savings of €18.4 million within the first two years of being live.
FRISS customer story: Allianz Direct
Following enormous customer growth, Allianz Direct also experienced an increased number of defaulters. This case study focuses on how Allianz Direct worked with FRISS to improve its underwriting process by automatically screening applications to segment unwanted customers from desired customers.