Technology Trends
1507 whitepapers and resources
Technology Trends
Digital risk engineering: Staying one step ahead
The Covid-19 pandemic affected the way businesses of all types had to work and the risks that they faced. In this article, Hélène Stanway, Digital Leader at AXA XL, explains how insurance innovation adapted and accelerated to help clients meet these challenges.
Love, hate or indifferent: UK customers on insurers in 2020
Guidewire commissioned the market research agency Censuswide to survey a representative sample of 1,000 UK insurance customers, who were polled after Covid-19 lockdown measures started. This report sheds light on how UK insurance customers view insurers, their products, and their services.
How to compete in the new era of customer-centric insurance
For insurers looking to grow, the challenge now is how to build and maintain a new breed of pricing models at scale, leveraging machine learning and advanced analytics. This whitepaper explains how insurers can adopt an agile pricing strategy that recognises changing behaviour and risk profiles.
Insurance at risk: The search for safety in a changing world
As the insurance industry enters a new era, this whitepaper focuses on why insurers must move to a more proactive, customer-centric operating model to protect their policyholders and their own businesses in a post-Covid-19 reality.
Video: Aviva Italy accelerates digital disruption
With Guidewire, Aviva Italy created a fully digital, omnichannel-enabled platform. Watch this short video to find out how Aviva Italy quickly built a new insurance model to accelerate digital disruption and transform the customer experience.
What direction should commercial and agricultural insurance e-trading be taking?
To gauge the state of the commercial e-trade market today and to understand how it is faring in more complex sectors, Insurance Age asked brokers to critique their experience of commercial and agriculture e-trade. This report focuses on how insurers can improve the commercial e-trading experience.
Case study: Saga Services transforms its culture with Guidewire InsurancePlatform
Keeping pace with market demands is always top of mind for Saga Services. This case study focuses on how the UK insurer leveraged Guidewire InsurancePlatform to achieve a complete transformation in order to meet the digital needs of its target audience and to quickly respond to market changes
Future of Insurance Work podcast: Has the Covid-19 pandemic changed attitudes towards adopting new technologies within insurance?
In this Future of Insurance Work podcast, Dave Giordano, chief strategy officer, Alfresco, discusses the technologies that were having the biggest impact on the UK insurance sector prior to Covid-19 and whether the pandemic has forced insurers to adopt new technologies.
Why you’re disappointing customers with traditional policy administration (and how to delight them instead)
How can insurers transform policy administration into a customer experience advantage? This guide explains why traditional approaches to policy administration don’t meet the needs of modern, tech-savvy customers and how new technology is driving changes to the discipline of policy administration.
Transforming for the post Covid-19 world
Forward-looking insurance companies have taken the time during the lockdown to prepare for the post Covid-19 world by implementing automation as a part of their workforce. Watch this webinar to find out how insurers are successfully delivering end-to-end automation in a remote working environment.