Business Management
2183 whitepapers and resources
Business Management - White papers related to Business Management
The digital future of insurance is now
How can insurance brokers emerge from the Covid-19 crisis and thrive into the future? This content focuses on why brokers should invest in their digital future today in order to build stronger bonds with customers, equip employees with the tools they need to succeed and become more resilient.
Real time decisions in insurance
This whitepaper paper explores how a centralised customer decision hub can help insurers drive new revenue opportunities, improve actuarial analysis, claims handling and fraud detection.
Preparing for the next normal of work in insurance
This ebook explores what is next for the insurance workforce and what impact the accelerated use of intelligent automation and artificial intelligence will have on the industry.
Preparing for the insurance customer of the future
Set against evolving customer needs and the digital marketplace is the changing nature of insurance products. This whitepaper focuses on how insurers and brokers can meet the digital challenge and prepare for the customer of the future.
First impressions last: How to balance human touch and technology with smarter onboarding
In this webinar, an expert panel discuss the importance of making a great first impression with new insurance customers. Find out how insurance providers can leverage digital technology to improve first contact with new customers and make the onboarding process as smooth and engaging as possible.
Dynamic discussion: The end of insurance as we know it
‘The end of insurance as we know it’ is an international bestselling book that explains why the industry is experiencing foundational changes that are unprecedented. Renowned author, Rob Galbraith and Duck Creek's CMO, Scott Fitzgerald discuss how insurance leaders can gain a competitive edge.
Driving down carbon emissions in the construction industry
This whitepaper explores the role of the construction industry in driving carbon emissions to achieve net-zero by 2050, the use of structural timber and why insurers need to reassess the risks associated with insuring structural timber systems.
Five ways insurance will change by 2025
This blog explores five ways insurance will change by 2025. Topics covered: achieving a joined-up customer understanding; transitioning from a digital business to an algorithmic business; risk prevention; tackling new fraudulent activity.
Inclusivity: No-one should face barriers when accessing insurance
With more and more customers buying insurance online, it’s important that insurers and their technology partners take social inclusion for people with disabilities as well as older and more vulnerable people into consideration when designing new tools and services. Read this blog to find out more.
Issue brief: Claims leakage
Claims leakage is the difference between what an insurer actually spent to settle a claim and what they should have spent. This content highlights the main causes of claims leakage, areas where claims leakage is most likely to occur and how insurers can proactively address the early warning signs.