Strategy
1178 whitepapers and resources
Strategy
Infographic: 2021 UK pet insurance facts
The UK pet insurance market has almost doubled over the past 12 months, with 7.7 million pets insured in 2021 compared with 4.3 million pets insured in 2020. This infographic provides a snapshot of the UK pet insurance market in 2021 and highlights key market trends.
The new standard for unlocking actionable intelligence within insurance
Watch this video to learn how insurers can empower claims specialists, underwriters and other knowledge workers to improve decision-making by embedding data and analytics within existing behaviours and workflows.
Digital transformation is the new normal: Upping the game for the insurance industry
Technology adoption follows a predictable path and can put huge pressure on established industries tied to prior generations of technology. In this video, bestselling author Geoff Moore discusses the age of disruption and how established insurers can adapt to address the challenges involved.
Top five imperatives of 2021: Insurer priorities, challenges and successes
While it’s hard to know what the future will bring, there are several overarching goals and strategies that are top of mind as insurers rise to meet the challenges ahead. This content focuses on insurers’ top five priorities for 2021 and beyond.
Get back to work - preparing for a return to the office
Despite “freedom day” being delayed for now, many companies have been putting the finishing touches to office moves or remodelling to ensure new workspaces are ready for employees to return. This blog highlights some of the key issues for employers to consider ahead of a return of the office.
The board room: Is the customer always right?
In this video, an expert panel discuss the latest considerations for customer friendly service within insurance, how to keep customers well informed and how insurers can build on excellence when feedback is already positive.
Spotlight: Technology - A digital future
From predictive fraud analytics to in-home and vehicle telematics, the insurance industry is booming with innovative new capabilities and solutions. This spotlight focuses on why now is the time for insurers to invest in innovative solutions or risk being left behind in an ever-changing market.
Flexible working - the new normal?
A huge number of people will be heading back to the workplace at some stage this summer. This blog highlights why flexibility is key for organisations as they navigate the new normal, the implications for employees and some of the HR issues that may arise.
Employers' guide: Ending furlough and requiring employees to return to work
As the vaccine programme accelerates and lockdown gradually starts to lift, many employers will be turning their attention to unfurloughing their workforce and/or encouraging their employees to return to the workplace. This article lays out the answers to the most common employer uncertainties.
Becoming strategic with intelligent automation in insurance: How three insurance companies are achieving their transformation goals
What will the insurance industry look like in ten years and what role will intelligent automation play? This whitepaper sheds light on how the world of insurance is expected to change by 2030 and three areas insurers need to focus on today in order to future-proof their business models.