Strategy
1178 whitepapers and resources
Strategy
Claims transformation for general insurers: Impacting the right outcomes
The claims function remains a critical moment of truth in the insurance value chain. This content focuses on why digitising the claims function holds tremendous potential for insurance companies and three key levers that need to be brought together to build a next-generation claims model.
The rise of the corporate gig economy: Implications for insurers
In this white paper, Paul Mang, Chief Innovation Officer at Guidewire, explores the concept and meaning of the corporate gig economy and raises critical questions about what it means for the future of insurance.
Are insurers and insureds ready for 5G?
The UK’s four main mobile networks have all launched a 5G service and by 2022 the whole UK is expected to be able to access the service. This article highlights the implications for insurers and their clients.
Investing in progress: The financial services success matrix
Insurers have focused on modernising workflows to accelerate growth, rein in costs and remain competitive. But as many found out during the pandemic, they haven't gone far enough. Download this whitepaper to discover how to progress your digital transformation and key components for success.
Empowering customers to bridge the insurance gap
In today’s world, insurers can only survive if they empower their customers. This content highlights how insurers can help customers better understand whether their level of insurance coverage corresponds to their needs, and then leverage this information to help them become better protected.
The insurtechs are coming to get you! What to watch in 2021
As the insurtech market matures, investment in companies is becoming more concentrated and ‘trends’ are more long-term. This blog highlights three insurtechs to keep an eye on and why they are well placed to solve some of the biggest challenges facing the insurance industry.
Imagination & insight: The reading ‘rendez-vous’ for insurance leaders - Issue one
This report highlights five strategic imperatives that the insurance sector may have to deal with as a direct result of the pandemic, before addressing two key levers for growth: resilience and diversity.
Has lockdown broken the magic of brokers?
Insurance brokers have always had a special relationship with their customers, but with more consumers turning to digital channels to communicate directly with their insurer, what role will brokers play in the ‘new normal’? Download this blog to find out more.
Five trends that will impact the insurance market
Trends in the insurance industry are emerging that impact how insurers evaluate data and service their customers. This content highlights five trends which EXL anticipates will impact the insurance market as it seeks new ways to react to planned and unplanned conditions.
The future of pricing: How can insurers use data and technology to remain competitive?
The FCA’s final report on its market study into general insurance pricing practices proposes several reforms to ensure fair value for customers. In this webinar, an expert panel discuss what the future holds for insurance pricing and how insurers can adapt by adopting different pricing techniques.