Strategy
1177 whitepapers and resources
Strategy
How different views on digital transformation impact customer experience
Digital transformation is fundamental to insurers’ drive for customer-centricity, but a misalignment in strategic goals is slowing progress. This content highlights how tech-savvy insurers are using digital to improve customer experience in claims and the importance of strategic alignment.
Equipping financial services for the ESG era
To stay relevant, financial services companies must move from treating ESG as a cost of doing business to using it as a fundamental strategy to increase revenue and drive growth. This content focuses on how financial services companies can become equipped to thrive in the ESG era.
Blog: Leveraging digital trends in insurance – Part two
Sapiens brought together its digital experts to discuss a variety of hot topics in the insurance industry. Part two of this blog series provides advice to insurance companies who are starting their digitalisation journey.
Blog: Leveraging digital trends in insurance – Part one
Sapiens brought together its digital experts to discuss a variety of hot topics in the insurance industry. Part one of this blog series looks at current trends in the marketplace and how insurers can leverage these trends.
The crucial centre of customer-centricity
Most insurers realise the benefits of digitalisation for building a successful customer experience. Successful digital transformation requires understanding where the customer fits in. This eBook is designed to help you get started on your journey to become both digital and customer-centric.
Infographic: Break the speed barrier
Duck Creek’s recent guide on Accelerating speed to market for P&C insurance products outlines the steps necessary to scale innovation and deployment. This infographic provides a snapshot of the guide by highlighting six risks to profitability and how to establish a robust product pipeline.
Recruitment, the workplace environment and the generational shift
This article sheds light on how the broker space is dealing with hiring and workplace expectations of younger employees following reports of recruitment difficulties and clashes between different generations in the workspace.
How can insurance products evolve as insureds evolve?
This blog highlights two major factors which are shifting for insureds which help inform how the insurance industry can respond by providing innovative new products.
Sustainable underwriting: How insurers can account for ESG risks and enable dynamic pricing
ESG is becoming increasingly prevalent in insurance, both as a source of new risk and of strategic opportunity. This content highlights how insurers can develop meaningful ESG scores for rating and pricing risk by integrating data from a diverse range of sources and automating workflows.
Eight trends shaping the future of the insurance industry – Part two
Sapiens in the Nordics (formerly Tia technologies) has identified eight key trends as critical for the future of insurance. This blog highlights the next four trends: AI driving transformation; IoT and omnipresent data collection; rise of ecosystems; regionalisation of state and financial power.