Strategy
1178 whitepapers and resources
Strategy
Digital attacker: A blueprint for insurers
This whitepaper focuses on how insurers can disrupt the market by creating their own disruptive strategies through digital and data.
How should CFOs prioritise their risk management investments?
FM Global study reveals how resilient (or not) CFOs were to the operational risks that harmed their businesses in the last five years.
Driverless cars – Ten unanswered questions
A recent Zurich broker panel identified driverless cars as the technological advance that most interests brokers. But will these vehicles actually be driverless, and what could they mean for businesses and the insurance industry? This article explores ten questions brokers may be asking.
Building a culture of resilience: New approaches in a changing threat environment
In this report, Gallagher examines the results of interviews with CROs, risk managers, finance directors and board level executives at over 100 large companies in the UK to assess their level of preparedness to anticipate, prevent, respond and recover from an increasingly dynamic threat environment.
Insurance on purpose: Disrupt to attract next generation industry talent
It’s estimated that 50% of the current insurance workforce will be retired by 2030, with the industry facing fierce competition from other sectors to recruit new talent. This article focuses on how the industry can change the face of insurance to attract the next generation of talent.
Robotic Process Automation and Artificial Intelligence
In order to respond effectively to increasing customer demands, companies are investing in automated technologies which can allow products to be brought to market in a more agile way. This feature sheds light on how RPA and AI could assist insurers and brokers.
Leading from the front: CEO perspectives on business transformation in the digital age
BT commissioned the Economist Intelligence Unit to ask 400 CEOs globally how they are rising to the challenge of digital transformation. This report provides insights into what digital transformation means for leaders of multinational companies, key opportunities and obstacles to overcome.
Botman vs superagent: Man vs machine in the future of customer experience
Machines are getting smarter, so should we fear for our jobs? Download this whitepaper to find out how far machine-learning has come and how we can use it to make both our jobs, and customer experience, better.
ADAS webinar: Negotiating the potholes of automated driving
As ADAS in its many guises becomes increasingly widespread, it throws up a host of repairer – and insurer – challenges. A panel of motor experts discussed the challenges head on at a recent webinar organised by Post in association with Auto Windscreens.
Rise of the machines: How artificial intelligence will revolutionise insurance
Over the course of the next 10 years, the insurance sector is likely to see artificial intelligence implemented within all sections of the value chain. This article looks at the impact of artificial intelligence on underwriting, claims and fraud detection.