Business Performance Management
386 whitepapers and resources
Business Performance Management
Infographic: How digital brokers drive growth
A digital brokerage delivers faster growth because technology automates selling and servicing to identify new business opportunities quickly, whilst also ensuring profitable relationships with customers are maximised. View this infographic to find out more.
Infographic: How digital brokers are more efficient
A digital broker delivers greater efficiency because technology automates the majority of the manual, time-consuming tasks required to run the business. View this infographic to find out more.
How data and analytics are transforming the insurance market
The insurance industry has become more competitive every year and those insurance companies who can improve their business practices through the use of data and analytics will be the winners. This blog highlights how data and analytics are transforming the insurance market.
Claims spotlight: Selecting the right TPA partner - Sourcing
When it comes to working with a third-party administrator for property claims, how far should an insurer go? This spotlight focuses on the options available to insurers and some key factors to consider when selecting the right TPA partner.
Transform your data in three steps
This short paper outlines how insurance providers can transform their data based on three simple principles - aggregation, enrichment and validation.
Creating customer-centric service with AI and automation
The truth is that many organisations, in their attempt to become more customer-centric, have actually become channel-centric. Read this white paper to find out how your business can turn rhetoric into reality by using automation to put customers first.
Driving process improvements is not a fad - it's a necessity
The reality is that insurance is a very process-driven industry. Across underwriting, billing, and claims, workflows underlie every aspect of insurance. This blog outlines why driving process improvements is a necessity for insurers.
Video: Customer centric insurance - See the life not just the policy
There’s more to customers than just their insurance policies. In this video, Paul Ridge, Head of Insurance, SAS UK & Ireland, discusses how SAS can help your business transform to a customer centric model and begin to really understand the life behind the policy.
Transform insurance operations with Red Hat Process Automation
Insurers are continually seeking to modernise legacy processes and improve overall policyholder experience. This content focuses on how Red Hat Process Automation helps insurers capture business logic and develop applications that automate business processes and decisions.
The rise of the platform ecosystem in insurance
Global investment in the insurtech sector reached a new quarterly high of $2.55bn during the first quarter of 2021, according to Willis Towers Watson data. This blog sheds light on the rise of the platform ecosystem in insurance and how insurers can identify the most effective solutions.