Claims
465 whitepapers and resources
Claims
Big employment wins are tip of an iceberg
A core purpose of legal expenses insurance is to provide access to justice to those who might otherwise be unable to afford it. This blog highlights why lower value employment claims cases are every bit as important as high profile claims and how ARAG has helped policyholders to achieve justice.
Taking insurance claims to the next level
A supercharging of trends has sparked a need for the greatest challenge in insurance innovation – revitalising the landscape of claims processing. This blog highlights the technologies which are taking insurance claims to the next level and helping insurers to improve the customer experience.
Travel disruption: What are my rights?
When it comes to travel, headlines are dominated by stories of cancelled flights, delays at airports and some stranded abroad, leaving questions of what legal remedies are available. This short blog focuses on the tricky issue of claiming compensation for delays and tips for formulating a plan ‘B’.
Intelligence: Sustainable planning
With new measures being introduced to facilitate resilient repairs, this article investigates whether these steps go far enough to help insurers and their customers when faced with building claims.
Using data analytics for a localised approach in the Nordics
Insurance is a global business that must nevertheless account for local and even individual differences to deliver better outcomes across multiple facets of our industry. This blog highlights how insurers in the Nordics are reaping the benefits of local data and expertise to improve performance.
Five ways to reduce claims and legal expenses
With claims severity on the rise, litigation management expenses are increasing at an alarming rate. This blog highlights how insurers can reduce claims and legal expenses by integrating record retrieval into P&C platform workflows.
Legal disputes rise as tough times get tougher
Left reeling by pandemics, volatile markets, rising costs and labour shortages, UK businesses are also seeing a spike in legal disputes. ARAG’s Tony Buss, explains why demand for legal protection is steadily rising with no quick end in sight.
Five reasons why insurers should modernise their claim payment process
This eBook focuses on five reasons why digitising and modernising claim payments should be a central focus for any UK insurance organisation that wishes to stay ahead of the curve.
On the road to accelerating claims automation
Claims are often the ‘moment of truth’ for the insurance company and the ‘moment that matters’ for the customer. To stay relevant, insurers must provide a personalised trusted customer experience at this point. This eBook focuses on how insurers can offer a customer-centric claims process.
ARAG data provides clinical injury insight
ARAG relies upon a wealth of data, gathered over decades, not just to make underwriting calculations about a given product or scheme, but also in explaining those products to a court or in making representations to government. This blog highlights how ARAG data provides clinical injury insight.