Business Management
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Business Management - White papers related to Business Management
Omni-experience vs omni-channel in insurance
Omni-experience is about creating flexibility for customers, employees and the various technologies and tools you deploy for people to navigate them fluidly, as their situation and preferences dictate. This blog highlights how omni-experience can be applied to the insurance industry.
Infographic: 2022 UK pet insurance facts
Updated for 2022, this infographic provides a snapshot of the trends, challenges, opportunities and growth drivers for pet insurance in the UK. Topics covered include pet insurance in numbers, claims trends and average premiums.
Accelerate speed to market for general insurance products
How can insurance technology leaders respond rapidly to changes in business strategy and the need for portfolio remediation? This guide focuses on how insurers can deliver products at scale, across all lines of business by establishing a new cloud-based operating model.
Blog: Artificial intelligence & machine learning in insurance
As the insurance industry continues to realise the value of AI, new applications for the technology will be employed for continual enhancement of the customer experience. But what is the best way for insurers to get started with these game-changing technologies? Read this blog to find out more.
Small businesses need cyber insurance now more than ever
There’s a growing market need for cyber insurance for small and midsize businesses, but too few insurance providers offer policies and that should change. This content highlights why businesses of all sizes deserve the same security and peace of mind, and how cyber insurers can help.
How different views on digital transformation impact customer experience
Digital transformation is fundamental to insurers’ drive for customer-centricity, but a misalignment in strategic goals is slowing progress. This content highlights how tech-savvy insurers are using digital to improve customer experience in claims and the importance of strategic alignment.
The ten commandments of P&C core solutions
Property and casualty insurers need a PAS core system that can meet customer expectations while at the same time, conforming to changing regulations. Where do you start? Follow Sapiens’ ten commandments of P&C core solutions (policy administration systems) and you can’t go wrong.
Can artificial intelligence remove bias in data-driven decisions?
The insurance industry has a natural interest in leveraging data analytics and human bias is an indisputable challenge when we aim to extract business value from data. This content explores five different types of bias and whether AI will make data bias a problem of the past.
Equipping financial services for the ESG era
To stay relevant, financial services companies must move from treating ESG as a cost of doing business to using it as a fundamental strategy to increase revenue and drive growth. This content focuses on how financial services companies can become equipped to thrive in the ESG era.
Blog: Leveraging digital trends in insurance – Part two
Sapiens brought together its digital experts to discuss a variety of hot topics in the insurance industry. Part two of this blog series provides advice to insurance companies who are starting their digitalisation journey.