Technology Trends
1519 whitepapers and resources
Technology Trends
Electric opportunities for total loss claims
Getting motorists behind the wheel of an electric vehicle for a real-world experience could help overcome barriers to adoption. This article highlights why insurers should consider providing EV replacement vehicle options to customers whose vehicles are deemed a total loss.
Are you ready for commoditised insurance’s slow death to speed up?
Forget about products – Felix Schachter, insurance advisory leader at Tata Consultancy Services, says you need to focus on your customers and the value you can offer them to stay relevant in today’s rapidly evolving insurance market. Read this content to find out more.
Fraud Spotlight: Working together to prevent insurance fraud
The fight against insurance fraud is a complex and multifaceted challenge that requires a concerted effort across the market. This article highlights the barriers to effective collaboration and how disparate elements can be aligned to create an effective market-wide fraud prevention strategy.
Fraud Spotlight: ID fraud now hardest to spot, say insurance leaders
Identity fraud was named as the fraud typology most difficult to detect, according to the 2024 Insurance Post Fraud Survey sponsored by LexisNexis Risk Solutions. This article highlights the fraud typologies insurers are finding most difficult to identify and the rise of synthetic ID fraud.
Fraud Spotlight: Insurers face ‘cat-and-mouse’ with fraudsters
There has been a marked increase in opportunistic claims fraud, according to the Insurance Post Fraud Survey 2024 conducted in association with LexisNexis Risk Solutions. Featuring input from Ageas, Aviva and QBE, this spotlight sheds light on the latest insurance fraud trends.
Four ways to boost motor insurers' profits
Insurance Post gathered a group of personal lines experts to discuss what it will take to make motor insurance more profitable for providers and appreciated by policyholders. This article provides a summary of the roundtable discussion.
Home insurance: Tackling the surge in claims settlement delay complaints
With a significant spike in complaints suggesting the home insurance industry is struggling to keep pace with the number of claims it is receiving, this article examines what is behind settlement delays and how providers are managing expectations.
Why open claims ecosystems are required
To deliver a claims service that customers can rely upon and insurers can be proud of, this article explores why collaboration between insurance providers, technology partners, and solution providers is needed.
HSB Knowledge Squad Podcast: The role of business computer insurance in an evolving digital world
In HSB’s latest Knowledge Squad podcast, Mathew Prentice, Stacey Sheridan and Andy Meanock discuss how evolving working trends are impacting business computer-related insurance risks, and what key computer equipment exposures businesses need to consider.
Closing the cyber protection gap
Aviva research shows that one in five businesses have experienced a cyber-attack or incident in the last year. It also found that cyber is the top risk businesses face, with 30% of companies stating it is a prevalent key risk. This article explores why an underinsured market benefits no one.