IT Planning
363 whitepapers and resources
IT Planning and Management
Why broken claims processes are breaking your bottom line (and how you can fix it)
Developed for insurance executives who are concerned about their ability to react to the changing world of claims processing, this guide focuses on why traditional claims processing is not meeting the needs of the insured and how claims processing is making use of modern technologies to evolve.
Industry report: Digital transformation in insurance
With smart strategic planning, insurers can capitalise on the transformational steps they have taken to digitise their businesses in response to the Covid-19 crisis. This industry report focuses on the changing digital transformation landscape and the specific challenges that need to be addressed.
InsurTalk with Laura Drabik: Economical Insurance’s Alice Keung on launching a digital insurer
In this podcast, Economical Insurance's Chief Transformation Officer discusses the digital transformation of the company, most notably the development and launch of Sonnet Insurance, Canada's first digital direct channel in the property and casualty sector.
The value of intelligent automation in powering a post-Covid-19 economic recovery
Organisations around the world are now figuring out what the ‘new normal’ is and what operational and resourcing changes need to be made to remain viable during this recovery period. This whitepaper explores the value of intelligent automation in the current economic climate and beyond.
Keeping predictive fraud models accurate In exceptional times
Covid-19 proved that data science models have their shortcomings and can be less than reliable when deviations occur. In this content, Richard Bakker, head of data science for FRISS highlights the actions the business has taken to ensure its fraud fighting models are reaching optimal performance.
Webinar summary: Innovating for the 'next normal'
As we continue to deal with the impact of the Covid-19 pandemic, an expert panel at a recent Innovating for the next normal webinar explored how the industry’s approach to innovation has changed and how insurers are responding to the new customer demands sparked by this most-recent disruption.
Video: Providing a vision for intelligent automation in the insurance industry
With Covid-19 as a driver for transformation in all insurance sectors, this video from the 2020 Blue Prism World conference talks through the themes and trends for use of intelligent automation in the EMEA insurance markets.
Vlog with Alan O'Loughlin: Increased data volumes for insurance and building pathways for innovation
Produced by LexisNexis Risk Solutions, this video explains the rising volumes of data coming into the insurance world and how value is extracted from data in order to provide innovative solutions to insurance providers and their customers.
Fraud detection: The build versus buy debate
Is it better to develop the technology you require for your business operations yourself or to obtain it elsewhere? This whitepaper focuses on automation and digitalisation within the insurance sector, specifically analytical solutions for automated risk management and fraud detection.
The biggest fraud challenges for insurance companies
Fraud should not be tolerated. Honest insurance requires automated fraud detection and a fraud fighting culture. This ebook focuses on four top challenges when it comes to fighting insurance fraud and how they can be overcome.