IT Planning
358 whitepapers and resources
IT Planning and Management
Strategic review to drive reduction in expense ratios for commercial insurers
To stay competitive, insurers have an opportunity to thrive by strategically reviewing and controlling their expense ratios. This content sheds light on the major components of an insurer’s expense ratio and the levers available to influence the cost drivers and reduce expense ratios.
AutoRek for intermediaries, MGAs and brokers
Designed for intermediaries, MGAs and brokers, this content focuses on how AutoRek delivers a robust automated financial control framework that reduces operational risk, enhances control and delivers efficiencies.
Infographic: The case for natural language processing and artificial intelligence within insurance
Across the insurance value chain, traditional processes for dealing with the unstructured data deluge are largely inefficient. This infographic highlights how the emergence of natural language processing technology can be a game changer for insurers as they attempt to tame unstructured data.
How digital workers can complement human underwriters and enhance the customer experience
This content focuses on why many insurance companies are turning to intelligent automation to support existing underwriting functions and leverage the value of data. Download this article to discover how digital workers can complement human underwriters and enhance the customer experience.
Benefits of using NLP and AI: An insurers' perspective
It’s estimated that a large global insurer can spend around 4-6 million hours annually on manual document handling. With the demand for AI-driven data ingestion solutions exploding, this content focuses on how insurers can unlock the true potential of AI-based technologies.
Deeply embedded data based operations in insurance
Data is no doubt a topic that underpins the move to a new digital future. Watch this video for advice on how to manage data internally and how data can be used to assess the impact of your workforce.
Blog: Three ways brokers can be more efficient working remotely
Independent brokers have had to evaluate and launch new plans to get staff working from home, whilst continuing to serve customers. In this blog, Andy Fairchild, CEO at Applied Systems Europe, considers how to get the best out of teams who are working from home.
Eight reasons to modernise with a content services platform
Today, financial services firms have an important decision to make: continue down the path of legacy Enterprise Content Management or modernise with a content services platform. This guide explores the eight reasons why you should modernise your existing ECM system.
Why improving data management and matching is key to future success for insurers
Driven by regulation and evolving customer needs, insurers are under increasing pressure to improve data management. Produced by Experian, this blog focuses on how enriching data can help insurers to identify dual pricing, prevent fraud and reduce customer dissatisfaction.
How to compete in the new era of customer-centric insurance
For insurers looking to grow, the challenge now is how to build and maintain a new breed of pricing models at scale, leveraging machine learning and advanced analytics. This whitepaper explains how insurers can adopt an agile pricing strategy that recognises changing behaviour and risk profiles.