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Using AI in insurance underwriting for accelerated time-to-value
By turning to AI in insurance underwriting, insurers can avoid costly delays, streamline processes, improve accuracy, and create an optimal customer experience. This blog discusses four ways to use AI to improve underwriting processes and give you an overview of best practices to avoid risks.
Insurance’s problem with a shrinking pool of arbitrators
This article explores the practicalities of, and difficulties in, finding a competent impartial tribunal of arbitrators to determine insurance and reinsurance disputes.
What happens now on the OIC landscape post-Rabot?
After the Supreme Court rejected the insurer-led appeal against its decision on the first two cases of mixed-injury claims involving both whiplash and non-whiplash injuries, the Association of Consumer Support Organisations’ director Matthew Maxwell Scott asks: What's next?
Video Q&A: Hiscox head of private art and private clients Robert Read
Following the High Net Worth Forum, held on the 7th November in London, Insurance Age content director Jonathan Swift caught up with Hiscox’s head of art and private clients Robert Read to discuss the state of the market.
Why cyber insurers need to take a quantum leap
The rise of quantum computers presents a challenge unlike any the cyber insurance industry has faced before. This article sheds light on the implications for cyber insurers and their customers.
Why AI won’t fully replace the human touch in insurance
Although AI will play a pivotal part in modernising cumbersome, legacy insurance practices, one thing it won’t fully replace is the human touch. This article highlights why a combination of AI technology and the human touch can redefine customer success within the insurance market.
How insurers can up their claims game
The often glib promises about speedy, hassle-free claims settlement could be catching up with the industry, as the FCA starts to ask serious questions about the promises being made, and the failures to live up to customer expectations. This article explores how insurers can up their claims game.
Unforeseen impact of generative AI on insurance
AI holds huge potential and is proliferating fast. However, little is known about how these mathematical neuron-based deep learning models really work. This article sheds light on why labelling everything as generative AI is confusing at best, and at worst could be a very dangerous mistake.
Navigating regulatory tides in P&C insurance
In an industry where regulations shift as quickly as the tides, property and casualty insurers across the EMEA region must adjust their course to navigate emerging rules on the horizon. This blog provides some top tips on how P&C insurers can navigate the regulatory tides.
Ireland construction trends: Industry report
HSB's report considers the key trends that are influencing Ireland’s construction market prospects and impacting construction insurance risks, from the small tool theft epidemic to the modern technologies which could enable the high demand for residential housing.