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Spotlight: Why buildings underinsurance is bad for business
Based on current statistics, the insurance industry has some way to go in tackling buildings underinsurance. This content highlights the perils of buildings underinsurance any why brokers that make a concerted effort to address this issue can demonstrate value to clients and drive increased loyalty.
Podcast: How to ensure AI doesn't take your job
In this podcast, Sedgwick's Peter Farrelly, Send Technology's Andy Moss and the Chartered Insurance Institute's Ian Simons discuss how AI could transform insurance jobs, and what skills and knowledge humans will require to make sure that this technology doesn't replace them.
Blog: Insurance broker negligence claims
In uncertain times, increases in claims against professionals including insurance brokers is usual. This article outlines what brokers need to know about negligence claims and how to minimise the risks of a successful claim being brought against them.
Aviva’s Chambers on tackling SME underinsurance
In this article, Jason Chambers, director of innovation for SME at Aviva, explains how data and technology can help brokers explain the risk of underinsurance and protect their customers’ businesses.
Podcast: How to support vulnerable insurance customers
This Insurance Post podcast explores the steps insurers should take to understand the needs of customers in vulnerable circumstances and ensure their products and services are suitable.
Best practices for insurance underwriting case management
Underwriting management is a delicate balance of speed and accuracy. This blog sheds light on four best practices to consider when addressing insurance underwriting process transformation and the key benefits of end-to-end underwriting systems with automation capabilities.
Why home insurers must cut to the chase
Why has the cost of home insurance suddenly gone through the roof? The Guardian has been inundated with complaints about huge price rises, for building and contents cover. This article explains what is pushing up home insurance premiums.
Harnessing responsible AI in the insurance industry
With many businesses shifting to an online presence, the insurance industry has sought to prioritise digitisation and foster innovation with a view to encouraging stakeholder collaboration and driving growth. This article sheds light on how insurers can take advantage of AI in the right way.
How generative AI is everything, everywhere in insurance all at once
This article examines how insurers have been able to swiftly pilot generative artificial intelligence, prove the value of embracing this technology and roll it out across the wider business.
Top benefits of claims process automation
Today’s policyholders expect fast and reliable insurance service tailored to their needs. This content sheds light on the power of connected claims and why leading insurers are turning to process automation to improve customer satisfaction and employee experience.