Technology Trends
1507 whitepapers and resources
Technology Trends
Five trends that will impact the insurance market
Trends in the insurance industry are emerging that impact how insurers evaluate data and service their customers. This content highlights five trends which EXL anticipates will impact the insurance market as it seeks new ways to react to planned and unplanned conditions.
Modernising data platforms - are insurers ready?
Insurance companies hold large volumes of customer data across the value chain, however the systems that contain it are usually slow and outdated. In this webinar, an expert panel explore how insurers can modernise their data platforms to address their ever expanding structured data requirements.
Delivering service excellence today is the expectation
Today’s customers love when their insurer understands their wants and needs in the context of their lives. This blog outlines how traditional insurer-customer relationships have evolved and how insurers can adapt to meet rising customer expectations.
What will finally start the electric vehicle revolution? The results
Following on from the recently published whitepaper, AX, now share the detail behind their electric vehicle survey, by sharing the answers and the analysis of the 20 questions presented.
Managing indemnity spend on escape of water claims
According to the ABI, insurers are paying out an estimated £2.5 million every day for escape of water claims costs. In this webinar, an expert panel discuss how insurers can make use of smart technology to tackle rising EoW claims costs and improve the claims journey for policyholders.
The role of intelligent automation in securing remote workers and safeguarding corporate data
When the pandemic hit, there were limited opportunities to consider the security impact of remote working. This blog discusses the importance of data and employee security moving forward and how intelligent automation can help.
Made on Duck Creek: Factors leading to implementation success
In this video an expert panel discuss the critical factors that enable insurers to successfully adopt a modern delivery model.
The future of work: New perspectives on disruption & transformation
Technology has changed the way we work – but by how much? Pega surveyed over 3,000 senior business leaders to find out. Download this report to learn how organisations are adapting for the future.
Blog: Regulation, the FCA and value - how to stay on track when choosing products and partners
In this blog, Ian Lloyd, head of technical product at RAC, discusses why breakdown insurance remains relevant today despite improvements in automotive technology and what brokers need to think about when choosing products for their motor customers.
The future of insurance fraud
As fraudsters become increasingly sophisticated, the insurance industry needs to respond as quickly and effectively as possible. In this webinar, an expert panel discuss how the industry is adapting to the changing fraud landscape and what can be learned from the past to inform the future.