Technology Trends
1520 whitepapers and resources
Technology Trends
Three paths to modern P&C insurance core systems
The rapidly growing wave of insurtechs have given insurers a glimpse of what cutting-edge technologies can offer. In this video, an expert panel discuss the primary options for modernising legacy systems and the benefits insurers can gain from leveraging modern core systems and digital tools.
Tech trends video: Robots
Customer service bots were just the beginning. In this video, Laura Drabik, chief evangelist at Guidewire Software explains why a growing number of insurers are investing in robots to quickly transmit images and intel back to claims offices without sending adjusters into potentially dangerous…
How personalised interactive videos enhance customer experiences
One new tactic insurers are adopting is the development of personalised, interactive videos and deploying them across a number of use cases. This podcast discusses the evolution of video as a format and how personalised, interactive video can improve customer experience, retention and renewals.
Three paths for core system modernisation
As insurance consumer expectations continue to drive digital from a ‘nice to have’ to an operational requirement, the hurdles from outdated systems and software are becoming business barriers. This whitepaper focuses on three different paths to solve one problem and the pros and cons of each option.
What can brokers do to blossom in the ever-evolving EV insurance market?
The electric vehicle and hybrid market is set to grow exponentially in the next decade. At a recent roundtable event, an expert panel discussed the implications and opportunities for motor insurance brokers. Download this article for a summary of the discussion and the key points addressed.
Omni-experience vs omni-channel in insurance
Omni-experience is about creating flexibility for customers, employees and the various technologies and tools you deploy for people to navigate them fluidly, as their situation and preferences dictate. This blog highlights how omni-experience can be applied to the insurance industry.
World Life and Health Insurance Report - Key highlights
Wellness-centric strategies can strengthen customer relationships and spark new growth for life and health insurance providers. This content provides six key highlights from Capgemini’s latest research including policyholder preferences and the importance of personalised wellness solutions.
The rise of parametric insurance
Parametric insurance is characterised by offering predefined pay-outs that will be paid based on predetermined events or parameters taking place, regardless of the actual loss caused. This blog sheds light on the rise of parametric insurance, areas it can be applied and the benefits for insurers.
Intelligence: Telematics
Twenty years after Norwich Union launched Pay as You Drive Insurance in the UK, this article assesses how much progress has been made in telematics becoming a mainstream motor insurance product; and how these black box offerings have evolved.
Accelerate speed to market for general insurance products
How can insurance technology leaders respond rapidly to changes in business strategy and the need for portfolio remediation? This guide focuses on how insurers can deliver products at scale, across all lines of business by establishing a new cloud-based operating model.