Digital transformation
364 whitepapers and resources
Five things insurers should consider about modernisation
When the world is shifting around you, standing still isn’t safety, it’s exposure. If insurers wait for certainty to modernise, they’ll be too late. This blog highlights five things insurers should consider about modernisation.
Podcast: Driving successful claims digitalisation in insurance
Insurance claims digitisation is much more than implementing new technology - it’s delivering superior experiences for adjusters, agents, and policyholders. Listen to this podcast to find out how insurers can unlock the full potential of claims digitalisation.
Why the best insurance solutions aren't built alone
Following on from Sapiens’ recent podcast which focussed on the power of partnerships, data and technology, this blog provides some key takeaways from the discussion with Swiss Re’s Andrew Holdway, before highlighting three key questions insurers should be asking today.
GenAI everywhere: Transforming the insurance value chain
GenAI’s potential can only be fully realised when it’s implemented holistically across all insurance operations. This blog sheds light on Sapiens’ “GenAI Everywhere” approach which forms the backbone of our co-innovation strategy, where we work closely with insurers to implement AI solutions.
Five key drivers shaping the insurance industry in 2025
The insurance industry is undergoing significant transformation in 2025, shaped by rapid technological innovations, shifting customer expectations, and increasingly complex risks. This content sheds light on five critical focus areas which many insurers are prioritising in order to thrive.
Q&A: Andy Talbot on ARAG's transformation
Ahead of the 2025 BIBA Conference, Andy Talbot, Director of ATE, Broker Sales & Marketing, tells Insurance Age about the feedback from brokers, technology upgrades, and how ARAG is positioning itself as a smarter, stronger business for the future.
The future of PPC for insurance marketers
PPC is evolving for insurance marketers as AI boosts efficiency and ROI. But success depends on data quality, especially in relation to offline call conversions. This guide sheds light on how AI is reshaping PPC for insurance marketers and why call data holds the key to boosting conversions.
Unlock the small business insurance market
Sapiens Business Solution for SME Commercial delivers a real-time view of customer insights to empower your agents with the tools they need to upsell, cross-sell, and enhance customer experiences in the SME space. Download this product guide to find out more.
Webinar: Unlocking the small business opportunity
The SME insurance market is moving online and digital first. What’s the next move for insurers to stay competitive? Watch this webinar to find out how insurers can exceed SME customer expectations, personalise at scale and succeed in a crowded market.
Are insurers racing to be online-only excluding disabled customers?
As the insurance sector increasingly digitises, this article examines the barriers disabled customers face in accessing online insurance services, as well as the measures that have been implemented by insurers to address these issues.