Digital transformation

327 whitepapers and resources

Case study: QBE Insurance

QBE is a global company with divisions operating in multiple currencies and separated processes around reinsurance. At a Group level, QBE has a ceded reinsurance program that can be operationally complex. Read this case study to learn how QBE centralised and modernised its reinsurance activities.

The case for humanised insurance

Over the last decade, insurers have focused heavily on data and analytics, automation, and digitisation. Perhaps overlooked is a better connection to people. This blog highlights why now is the perfect time for the insurance industry to focus on experiences and the case for humanised insurance.

Defining humanised insurance technology

How can the insurance industry provide customer experiences that are empathetic and experiences that connect people with higher levels of engagement? This blog highlights how insurers can provide humanised insurance experiences through the use of humanised insurance technology.