Automation
355 whitepapers and resources
Case study: Claims adjustments with Pega Robotic Automation
This case study focuses on how a prominent health insurer in the United States implemented robotic automation in order to transform its claims processes. The case study highlights the key business challenges that needed to be overcome and the benefits achieved following automation.
Robotic Process Automation and Artificial Intelligence
In order to respond effectively to increasing customer demands, companies are investing in automated technologies which can allow products to be brought to market in a more agile way. This feature sheds light on how RPA and AI could assist insurers and brokers.
Claims Club summit booklet - A changing legal landscape
Post’s Claims Club recently discussed the reforms and initiatives affecting the claims sector over the course of the unusual post-election Parliamentary session which is currently scheduled to last from 2017 - 2019. This booklet provides an overview of the areas on the agenda.
Insurance jobs: New era, new skills
How is the InsurTech revolution impacting the insurance industry’s workforce? This article outlines how the new wave of technological innovations are impacting the industry, what roles are vulnerable to automation, what skills are sought after in the digital insurance age and top tips for employees.
InsurTech futures: The rise of the machines
In this article, Red Crake's Ed Pugh tells us how brokers can cut costs by using software systems to automate repetitive processes.