Strategy
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Strategy
Case study: Bajaj Allianz Life Insurance Company builds hybrid microservices environment
Bajaj Allianz Life Insurance Company (BALIC) is one of India’s leading private life insurance companies. This case study focuses on how BALIC created a reliable microservices environment for digital applications in order to improve time to market and respond to opportunities faster.
Don't forget the data - why digital transformation alone won't help you improve your CX
In a recent webinar produced by Insurance Post in association with Duck Creek Technologies, an expert panel explored the challenges and opportunities for insurers around aligning customer expectations with digital and data transformation. This blog provides a summary of the key discussion points.
Cross-industry insights: How intelligent automation is freeing Co-operative Bank employees to connect with customers
The Co-operative Bank has been fostering trust with strong customer relationships for more than four generations. Download the full story to learn how the Co-Operative Bank used Blue Prism intelligent digital workers to quickly resolve the excess queue each day and improve customer service.
Top five insurance KPIs to track agent performance
To help insurance companies gain a holistic view of their agents, this blog highlights the top five insurance KPIs to use to track their performance.
Build your open insurance ecosystem
An open insurance ecosystem can help you connect with partners to build valuable relationships with your customers. Read this content to learn about some key considerations for creating an open insurance ecosystem.
Spotlight: Where next for digital claims?
A recent survey carried out by Post in association with 360Globalnet found that the straight through processing of personal lines claims is still not a reality for most insurance customers. Based on feedback from frontline claims specialists, this spotlight provides analysis of the survey results.
Introduction to on-demand insurance
This content explores the expectations of consumers in motor insurance, including those in the gig economy, and whether on-demand insurance is a much better – and cheaper – option than traditional cover.
How can technology help personal lines insurers keep up with the pace of change expected by today's customers?
In today’s personal lines market, customer loyalty and favour is no longer won by doing as little as possible and hoping policyholders renew out of inertia. In this webinar, an expert panel discuss how personal lines insurers can leverage technology to match and indeed exceed customer expectations.
Video: Transforming financial data management in insurance
In today's fast-paced insurance industry, accessing reliable and accurate data is vital both for informing decision-making and meeting regulatory obligations. Watch our latest video to discover how AutoRek can help insurers on their journey to transforming data management.
Blog: Reinventing insurance business models with intelligent automation
In a recent roundtable hosted by Blue Prism, a panel of global insurance leaders discussed the opportunities and challenges in using automation to transform and solve complex challenges within the industry. This blog provides some key insights from the session.