Business Management
2179 whitepapers and resources
Business Management - White papers related to Business Management
How can insurers begin to address the challenge presented by unconnected and legacy technologies?
This article explores the challenges currently faced by insurers and where they need to begin in order to see improvements and quick wins when it comes to the customer journey.
Blog: Taming the uncertainty of ransomware risk - Part three
The previous parts in this series advanced a playbook approach to reducing conceptual uncertainty of ransomware risk and revealed the value of risk factors in reducing empirical uncertainty. Part three delves into the cyber insurance implications of these approaches to reducing ransomware risk.
Video: The looming crisis - How prepared are SMEs and insurance brokers for a cyber attack?
In this video, Matt Drinkwater, cyber & financial lines underwriting manager, NMU, explores the impact on SMEs and insurance brokers who don’t buy cyber cover and why protection is a necessity for all businesses.
Strategic review to drive reduction in expense ratios for commercial insurers
To stay competitive, insurers have an opportunity to thrive by strategically reviewing and controlling their expense ratios. This content sheds light on the major components of an insurer’s expense ratio and the levers available to influence the cost drivers and reduce expense ratios.
Blog: Taming the uncertainty of ransomware risk - Part two
Part two of a three-part blog series on ransomware risk focuses on how a risk factor-based approach can help tame the empirical uncertainty surrounding this specific cyber risk.
Blog: Taming the uncertainty of ransomware risk - Part one
Part one of a three-part blog series focuses on how a playbook approach can be used to reduce the conceptual uncertainty surrounding ransomware risk.
The joy of CX: Why better customer experience has so much appeal for the insurance industry
Limited touchpoints are making it difficult for insurers to build bonds with their customers. Based on input from industry leaders and 1,000 consumers, this whitepaper focuses on how insurers can improve the customer experience and the importance of providing a slick call centre experience.
AI for the masses: Why intelligent automation is the missing link
Organisations in all industries have made investments in AI to re-shape their business models, but many have struggled with getting the ROI they expected. This whitepaper focuses on why intelligent automation just may be the missing link for business teams who are desperate to automate and innovate.
Vlog with James Burton: Our place at the insurance ecosystem's centre, working with new data sources
In this video, James Burton, Senior Director of Product Management, UK & Ireland, Insurance, LexisNexis Risk Solutions, describes the recent steps the business has been taking to help connect the insurance ecosystem and enable insurers to access reliable data at the precise point of need.
Fight fraud and financial crimes with analytics and artificial intelligence
How is your organisation keeping pace and staying ahead of fraud schemes and regulatory mandates to monitor for them? This content focuses on how organisations can leverage analytics and artificial intelligence in the fight against fraud and financial crimes.