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How ‘Baby Reindeer’ and streaming services are affecting insurance
As the way we consume media changes, this article considers how the furore over Baby Reindeer, and changing nature of the content we watch has had an impact on insurance.
Trust in AI
Polarisation between AI’s doomsayers and its evangelists may have abated but the technology still promises enormous rewards alongside great risks. ARAG's incoming CEO, David Haynes, looks at how insurers can reap the benefits without endangering the trust that underpins their business.
The case of the missing millions: Understanding data quality in reinsurance
When it comes to reinsurance claims recovery, spreadsheets are filled with manual calculations, data is scattered across multiple systems, and millions in recoveries have vanished. This blog highlights the challenges associated with reinsurance data quality and a framework for modern solutions.
What businesses need to know about food allergies and the law
For food businesses, nurseries, schools and workplace canteens, managing allergens isn’t optional; it’s a legal and ethical responsibility. This article unpacks the key legal duties, best practices, and potential risks, helping businesses and institutions create a safer, more inclusive environment.
The Procurement Act 2023: What you need to know
A new procurement regime came into force in February 2025 with the aim of consolidating and simplifying the rules associated with the security of public contracts, defence, public contracts, concession contracts and utility contracts. This content takes a closer look at the new regime.
Are insurers racing to be online-only excluding disabled customers?
As the insurance sector increasingly digitises, this article examines the barriers disabled customers face in accessing online insurance services, as well as the measures that have been implemented by insurers to address these issues.
Understanding the dangers of working at height
Stuart Dickinson, senior underwriter at Square Pegs, examines why working at height injuries and associated medical costs are increasing in the UK and why greater heights do not mean more claims.
Assessing the gender justice gap
The gender justice gap has been identified as a global issue and spans both civil and criminal justice. In the UK, various pieces of research have highlighted gaps in the justice system, in terms of both access and outcomes for women. Read this content to find out more.
GenAI in insurance: A roadmap for digital transformation
Generative AI (GenAI) has emerged as a disruptive force in the insurance industry, capable of revolutionising underwriting, claims processing, fraud detection, and more. This content sheds light on why a five-step roadmap can help insurers to facilitate a large-scale adoption of GenAI.
Schemes spotlight: Key trends and opportunities for insurance brokers in 2025
With more and more brokers waking up to the opportunities presented by schemes, which specific schemes should brokers focus on this year? This content highlights how brokers can develop a thriving schemes business as we move through 2025 in order to drive differentiation and revenue growth.