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Are insurers racing to be online-only excluding disabled customers?
As the insurance sector increasingly digitises, this article examines the barriers disabled customers face in accessing online insurance services, as well as the measures that have been implemented by insurers to address these issues.
Understanding the dangers of working at height
Stuart Dickinson, senior underwriter at Square Pegs, examines why working at height injuries and associated medical costs are increasing in the UK and why greater heights do not mean more claims.
Assessing the gender justice gap
The gender justice gap has been identified as a global issue and spans both civil and criminal justice. In the UK, various pieces of research have highlighted gaps in the justice system, in terms of both access and outcomes for women. Read this content to find out more.
GenAI in insurance: A roadmap for digital transformation
Generative AI (GenAI) has emerged as a disruptive force in the insurance industry, capable of revolutionising underwriting, claims processing, fraud detection, and more. This content sheds light on why a five-step roadmap can help insurers to facilitate a large-scale adoption of GenAI.
Schemes spotlight: Key trends and opportunities for insurance brokers in 2025
With more and more brokers waking up to the opportunities presented by schemes, which specific schemes should brokers focus on this year? This content highlights how brokers can develop a thriving schemes business as we move through 2025 in order to drive differentiation and revenue growth.
How brokers can help their construction customers manage evolving risks
Brokers are uniquely positioned to advise construction firms on potential hazards and ensuring they have the right insurance cover in place. This blog examines the key challenges shaping the construction industry today and how brokers can help their customers address evolving risks.
Big Brother is watching 45% of insurance employees
Almost half of insurance employees have their working time strictly monitored with 41% admitting leaders are always watching whether they’re on task during work hours. This article highlights how a controlling and inflexible leadership style is making insurance employees feel powerless and devalued.
Why are HNW MGAs dropping like flies?
After numerous MGAs operating in the high-net-worth space have either been sold or gone into run-off over the last few years, this article explores what it takes to survive in this space.
Innovate and evolve: How to win the 2030 insurance technology challenge
The insurance industry has always been built on risk management, but what if the biggest risk now is standing still? As AI, data, and automation accelerate change, this eBook looks at five critical technology enablers to future-proofing insurers for 2030.
Five ways to simplify commercial lines
The commercial lines insurance industry stands at a pivotal crossroads, where unprecedented challenges meet boundless opportunities for innovation. This guide explores five key challenges facing the market and how commercial lines insurers can tackle them head on.