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There’s no such thing as a safe battery
Battery fires in UK bin lorries and waste sites have hit an ‘all-time high’, with over 1,200 incidents last year, a 71% rise from 700 in 2022. This article explores the reasons for the surge in battery fire claims and discusses why no battery can be considered “safe.”
Podcast: How worldwide events transform war and terrorism cover
In this podcast, Thomas Clayton, head of cyber for Zurich UK, CFC’s terrorism and sabotage team leader Harry Salmon, and Hugh Sparks, managing director for onshore energy and mining at Charles Taylor Adjusting, reflect on how the risk landscape of war and terrorism has changed in the last 12 months.
Innovating insurance with persona-based insights and tools
Insurers face growing pressure to deliver smarter, personalised, data-driven experiences to relevant personas including brokers, customers and employers. This blog highlights how insurers can leverage persona-based insights and tools to elevate customer satisfaction and maintain a competitive edge.
Bad hair day: Your legal rights
What rights do you have if you don’t like your new hair style? Do you still have to pay if you didn’t get the look you desired? Grace Hughes from ARAG Law, has all the information you need to know about your rights and what you can do if your dream makeover turns into a nightmare.
FCA is banging its head against a wall on fair value
Following yet another thematic review where the Financial Conduct Authority says firms are unable to show fair value, and are even breaching rules, this article considers how the regulator could tackle poor conduct and if a commission cap could be on the cards.
How ‘Baby Reindeer’ and streaming services are affecting insurance
As the way we consume media changes, this article considers how the furore over Baby Reindeer, and changing nature of the content we watch has had an impact on insurance.
Trust in AI
Polarisation between AI’s doomsayers and its evangelists may have abated but the technology still promises enormous rewards alongside great risks. ARAG's incoming CEO, David Haynes, looks at how insurers can reap the benefits without endangering the trust that underpins their business.
The case of the missing millions: Understanding data quality in reinsurance
When it comes to reinsurance claims recovery, spreadsheets are filled with manual calculations, data is scattered across multiple systems, and millions in recoveries have vanished. This blog highlights the challenges associated with reinsurance data quality and a framework for modern solutions.
What businesses need to know about food allergies and the law
For food businesses, nurseries, schools and workplace canteens, managing allergens isn’t optional; it’s a legal and ethical responsibility. This article unpacks the key legal duties, best practices, and potential risks, helping businesses and institutions create a safer, more inclusive environment.
The Procurement Act 2023: What you need to know
A new procurement regime came into force in February 2025 with the aim of consolidating and simplifying the rules associated with the security of public contracts, defence, public contracts, concession contracts and utility contracts. This content takes a closer look at the new regime.