Pricing
227 whitepapers and resources
Pricing
Tackling the complex challenges of commercial insurers
Commercial insurance is an information juggernaut. This white paper explores the unique challenges facing commercial insurers today – and outlines the ways in which Duck Creek solutions can turn those challenges into opportunities.
Multi-occupancy buildings insurance - broker remuneration
Read the findings of the FCA’s multi-occupancy buildings insurance broker remuneration review, its conclusions and next steps. One of the findings in the broker market was evidence of some high commission rates and poor practices which were not consistent with driving fair value to the customer.
Managing personal lines customer expectations
In this webinar, an expert panel discuss how the challenging economic landscape is impacting the personal lines market, the importance of trust and how insurers can adapt to meet the needs of policyholders in 2023.
IPT compliance: A guide for insurers
Insurance premium tax (IPT) is complex. For insurers, keeping up with changing rates, rules and regulations can be challenging especially when writing across multiple territories. Designed for insurers, this guide provides everything you need to know about the IPT regulatory landscape.
Uncover consumer perceptions of non-annualised policies (NAPs) and their growing value in the motor insurance market
Motor insurance is changing as consumers’ needs change. A combination of various social and economic factors are altering the way many UK consumers use their cars. This white paper sheds light on consumer perceptions of non-annualised policies and their growing value in the motor insurance market.
Three gifts commercial lines insurers can give their policyholders
For those in the insurance business, the best gift you can give your customers is an increase in peace of mind. This blog highlights three ways commercial lines insurers can brighten the day for the business owners and operators in their customer communities.
Customer retention: Mind the gap
Acquiring a new customer is between five and 25 times more expensive than retaining an existing one. Within insurance, the average customer retention rate is just 84%. This blog highlights how a four-step systematic and scientific process can help insurers improve customer retention.
The bottom line on prescriptive analytics
Insurers will need to leverage data-driven insights to augment human intelligence to deliver superior business outcomes across various functions including pricing, claims and underwriting. This blog sheds light on the power of prescriptive analytics and how it might be used in an insurance setting.
FCA report on insurance for multi-occupancy buildings
Following the Grenfell tragedy, the cost of buildings insurance to residential leaseholders and other property owners of multi-occupancy buildings has increased. This report examines the causes of those increases and sets out a range of recommendations and potential remedies to address the issues.
Grenfell: Five years on
Over five years have passed since 72 victims lost their lives after a fire ripped through a building featuring unsafe cladding. This article investigates what insurers have learnt from this, how building standards have moved on and if the prospects of similar tragedies have been ruled out.