Technology Trends
1507 whitepapers and resources
Technology Trends
Cyber security infographic: Predictions for 2016
Customer data is king and is enabling insurance companies to get closer to their customers more than ever before. But with big data, comes greater risk. Produced by Fujitsu, this infographic highlights ten key security issues and offers advice on how to combat cyber criminals and remain compliant.
Fit for digital: Co-creation in the age of disruption
What does it take for an organisation to thrive in the era of digital disruption? To find out, Fujitsu explored the views of 1,200 C-Suite decision makers from around the world. This report highlights why the insurance sector is not immune to digital disruption and the challenges that lie ahead.
Blog post: Finding the path to digital transformation
Many insurers want to embark on a digital transformation that can improve customer engagement and efficiency but feel shackled by infrastructure. This blog post highlights why simply modernising critical business processes with externalised rules management can help insurers drive change.
The truth about customer experience
The truth about the customer experience is that touchpoints used to be critical in determining a customer’s satisfaction. However, there are more touchpoints and complexities than ever before. Download this whitepaper and learn the truth about the customer experience.
Three priorities for becoming a digital insurer
The insurance market is ripe for disruption – are you prepared? Find out what three digital priorities insurers can’t ignore and how your peers have benefited by digitising their operations.
Blog post: Digital transformation - A tipping point for the insurance industry
With the increasing digital expectations of consumers, the rise of the Internet of Things and the growth of big data analytics, insurers' business practices must change to stay competitive. This short blog post highlights what areas insurers should prioritise to drive digital transformation.
Blog post: Master the market by unlocking business agility
Change is an obstacle that every company encounters, but improving business agility can help enterprises stay ahead of the times. This short blog post highlights how organisations can leverage a business rules engine to improve agility.
Automation: Rise of the machines
A study placed underwriters near the top of a list of jobs most at risk of being phased out in favour of automated systems. But how real is the prospect of underwriters being replaced by machines, and should it be welcomed or feared? Download Post's article to find out.
Five steps to better customer & broker engagement
To attract and retain both customers and brokers, this report highlights why insurers need to implement a host of new portals. The report sheds light on existing obstacles, highlights the portals that provide the greatest ROI and offers five steps for insurers to accelerate portal development.
Supporting the Internet of Things
By 2020, somewhere between 25 and 50 billion devices will be connected to the Internet, with this hyper connectivity estimated to generate $2.3 trillion in revenue by 2025. It’s called the ‘Internet of Things’. This article studies how support organisations are planning for the IoT explosion.