Strategy
1178 whitepapers and resources
Strategy
The Insurance Act 2015 and Enterprise Act 2016 adaptation guide
The Insurance Act 2015 and Enterprise Act 2016 have prompted major change across the UK insurance market – the former having come into force in August 2016, the latter on 4th May 2017. Based on broker feedback, this guide provides a practical summary of surveyed concerns and potential solutions.
Why you need to be considering excess layers for customers
In February 2017, the Lord Chancellor announced a cut in the discount rate, moving it from +2.5% to -0.75%. By providing anonymised examples of real Zurich claims, this article sheds light on the significant impact on the cost of future settled claims, as well as future casualty and motor premiums.
Tackling noise induced hearing loss claims
February 2016 saw the first ‘fundamentally dishonest’ ruling made in relation to a noise induced hearing loss [NIHL] claim. This article highlights the significance of the ruling and offers three top tips for insurers interrogating data related to NIHL claims.
Webinar: Personalisation or irrelevance - Why insurance companies need to match their customer’s raised expectations in the digital age
Customers in the digital age want to feel important and prized, not just numbers feeding their bottom line. But what does this mean for insurers? This webinar discusses whether personalisation is possible and indeed desirable in insurance, and how it might be adopted.
Preventing ransomware – precautionary steps to take
You will have read about the NHS and many other organisations being impacted by a new strain of ransomware. This article sheds light on the threat posed by ransomware and outlines some precautionary steps you can take to avoid ransomware from infecting your system.
In-depth: Complex risks
Complex risks present challenges and it’s getting tougher too. New risks are emerging and business models are also changing, with many smaller companies now having a global remit. This In-depth sheds light on how brokers can ensure that clients of all sizes and budgets can find the right cover.
Brokers and claims: The times they are a changin'
Insurance Post in association with Davies Group recently surveyed over 100 UK brokers to uncover how important claims are viewed within their businesses. This whitepaper sheds light on the research findings and highlights how brokers are playing a more proactive role in the claims process.
SME: Focus on small fleet
Technology is radically changing the way brokers should be approaching how they find cover for commercial cars and vehicles. Download this article to find out more.
SMEs: Reaching a new market
D&O insurance might have been around for decades, but it is really only in the last few years that it has come into its own for companies at the smaller end of the SME spectrum. This article highlights how brokers and providers can step up to help SMEs get the cover they need.
Webinar: The digital insurer - meeting the needs of Millennials
Insurers need to be ready to take advantage of new technology to deepen their interactions and move to the next level of customer engagement. This webinar will explore how they can achieve this transition and what the future customer relationship will look like.