Strategy
1188 whitepapers and resources
Strategy
CASS for insurance: What to expect in 2022
Client money requirements have been at the forefront of many insurance firms' thinking in the last 12 months. With the FCA indicating its intention to increase the scrutiny insurance firms are placed under for their CASS compliance, this blog highlights what the industry can expect in 2022.
Product factories: The insurance success story
The world now revolves around technology and for insurers to keep up, this has meant harnessing a plethora of digital tools that allows them to bring new products to market to meet customer demands. This blog explores how technology is helping insurers advance their strategies in 2022.
How hyperautomation can supercharge the insurance industry in 2022
What is hyperautomation and what specific challenges can it help insurers address in 2022? This video explores how hyperautomation can transform the way insurers manage risk, provide innovative customer solutions and drive profitable business growth.
Supercharge your contact centre with the power of people plus intelligent automation
Customer experience (CX) is now the battleground for differentiation and customer expectations are rising. This white paper explores how intelligent automation supports contact centers to deliver better customer outcomes and what happens when people collaborate seamlessly with digital workers.
Climate change: Three ways data can narrow the protection gap
Climate change will increase global demand for insurance, but is the P&C industry in a position to respond? This white paper focuses on how the insurance industry can provide sustainable climate-related solutions and three ways data can narrow the protection gap.
Usage based insurance industry report: The gateway to the inevitable future of the insurance industry
The motor industry is moving forwards and nowhere more so than in insurance as it evolves towards less driven miles per person and higher customer expectations. This report focuses on how motor insurers can tackle the challenges ahead and seize the opportunities presented by usage-based insurance.
Create a dynamic insurance culture that unlocks transformation value
For the insurance industry to fully embrace the potential of new technologies and new ways of working, there must be a cultural shift, and it must happen soon. This blog highlights how insurers can create a dynamic insurance culture to unlock transformation value and bring great ideas to life.
Blog: What are the issues hindering digital transformation?
Digital transformation is a topic that is paramount for everyone working throughout the insurance ecosystem. This blog reflects on the results of Insurance Post’s survey of the P&C insurance sector about the challenges of digital transformation.
Rising to UBI transition challenges and reaping the ROI benefits
This content highlights four key challenges when it comes to UBI adoption and what motor insurers can do in order to overcome them and reap the ROI benefits.
Broking success: Servicing the super-rich
Sameer Mirza, General Insurance Brokers director, tells us all about working in the ultra-high-net-worth world and why reputation goes a long way when it comes to working with billionaires.