Digital transformation
358 whitepapers and resources
Roundtable: How will brokers stay ahead in business?
At a time when regulation and taxes are weighing heavily on their operations, brokers find they have to adapt to the digital age. At a Post roundtable, in association with SSP, they discussed how they can leverage new technologies to better serve their customers and thus stay relevant.
Webinar: Personalisation or irrelevance - Why insurance companies need to match their customer’s raised expectations in the digital age
Customers in the digital age want to feel important and prized, not just numbers feeding their bottom line. But what does this mean for insurers? This webinar discusses whether personalisation is possible and indeed desirable in insurance, and how it might be adopted.
Insight briefing: Supporting innovation in insurance in a digital age
This insight briefing focuses on the need for policymakers to support innovation in fintech and insurtech, while also guaranteeing consumers the same protection when using services offered through new technologies by new market entrants as they have with similar offerings by traditional insurers.
Webinar: Rethinking digital - fine tune your strategy to future proof your business
Whether you are already well along the road of digital transformation or simply need to know where to start, this webinar will lay out a comprehensive road map leading you to digital Nirvana.
Seven takeaways from a discussion with London market technology experts on digital/cultural transformation
Insurance Post recently hosted a roundtable event in association with CSC where technologists discussed the importance of aligning digital transformation with digital change. Produced by Insurance Post’s content director Jonathan Swift, this blog post highlights seven takeaways from the discussion.
The Fujitsu European financial services survey: Disruption in insurance isn't just a tall tale
This report focuses on how digital disruption is shaping the behaviour of insurance consumers and what they expect from their providers. The report highlights how insurers can benefit by meeting existing customer needs and anticipating their needs in the future.
Fit for digital: Co-creation in the age of disruption
What does it take for an organisation to thrive in the era of digital disruption? To find out, Fujitsu explored the views of 1,200 C-Suite decision makers from around the world. This report highlights why the insurance sector is not immune to digital disruption and the challenges that lie ahead.
Blog post: Finding the path to digital transformation
Many insurers want to embark on a digital transformation that can improve customer engagement and efficiency but feel shackled by infrastructure. This blog post highlights why simply modernising critical business processes with externalised rules management can help insurers drive change.
Three things to leverage for insurance product innovation
Nearly half of insurers worldwide say they lack an achievable plan to carry out a successful digital transformation, yet many adjacent innovations are right under insurers' noses. This article highlights three ways insurers can leverage adjacent product innovation to speed up digital transformation.
Three priorities for becoming a digital insurer
The insurance market is ripe for disruption – are you prepared? Find out what three digital priorities insurers can’t ignore and how your peers have benefited by digitising their operations.