Intermediary and Broker support
952 whitepapers and resources
Intermediary and Broker support
Video: Is your scheme giving you the control you want?
If you're the expert in your field, a Delegated Authority scheme with a trusted insurer might be an opportunity to diversify your brokerage. In this video, Aviva’s Scheme partner Wrightsure discuss how they’ve worked with the insurer to develop their niche Art and Theatre scheme.
Video: Finding the right scheme partner to support your growth ambitions
A scheme gives brokers the opportunity to make the most of their specialist expertise. In this video, Aviva Scheme partner, Aston Lark, discuss how they’ve worked in partnership with the insurer to develop and grow their bespoke Film and Media scheme.
GDPR 2.0: One year later
One year on from the GDPR deadline and aligned to recent advice from the ICO, organisations are moving beyond minimum baseline compliance to a more integrated approach. This booklet sheds light on how EXL has worked with and assisted insurers and brokers on their compliance transformation journeys.
Special report: The future of claims in commercial broking - Expert view
Technology and staff investment are key to delivering great commercial claims service. Victoria Keating, claims relationship management lead at Aviva focuses on why insurers must show the way in embracing future claims innovation, as well as their in-house capabilities and expertise.
Special report: The future of claims in commercial broking
Are commercial insurers delivering on claims service? To find out what brokers think of commercial claims handling, Post and Aviva carried out some extensive research. In this special report, Sam Barrett reflects on the results that highlight insurers have some way to go to meet their expectations.
Video: Cyber risk masterclass - September 2019
In this video, an expert panel discusses what type of services a policy should provide following a cyber breach, how brokers can find out more about what providers offer and how corporate clients, from large multi-nationals down to SMEs in the UK, should think about cyber as a business risk.
Infographic: The next generations and insurance
Representing two billion people, Millennial and Gen Z adults between the ages of 18 and 38 are becoming more relevant to the insurance industry in terms of spending power. This infographic illustrates how brokers can meet the needs of the changing consumer to grow a more profitable brokerage.
Broker roundtable: Dealing with data
The amount of data that brokers have access to is increasing rapidly. Our panel of experts discuss how the industry can use this information to improve the customer experience and create efficiencies.
Video: Mid-market businesses are investing more in technology
Aviva’s Domini Bucknell discusses the increasing trends in mid-market businesses investing in technology, which can mean improvements to the running of their businesses but also increased risks.
Video: The extensive range of ARAG products
Ben Parkinson, Broker Account Manager at ARAG, talks about the company's wide range of legal protection and insured assistance products and how ARAG's close relationships with brokers inspire innovation and help them to stay one step ahead of the market.