Intermediary and Broker support
869 whitepapers and resources
Intermediary and Broker support
Panel debate: Embedded insurance
In this panel debate, Shreyas Vasanthkumar, Duck Creek’s managing director, EMEA, joins executives from Swiss Re, Munich Re, Zurich, and Helvetia to discuss embedded insurance. Watch this video to find out how to expand your ecosystem partnerships to increase penetration and win new customers.
Resolving legal disputes for landlords and tenants
As mediation and other forms of alternative dispute resolution recover some lost ground, this content explains how a new process that ARAG developed in response to the Coronavirus Act, is proving every bit as helpful in the difficult circumstances created by the cost-of-living crisis.
Underinsurance: Living in uncertain times
Insurance Age’s in-depth explores: the rising risk of underinsurance during a period of economic difficulty; how brokers can help their clients to ensure they are covered to the right level; how new technology is helping to prevent underinsurance and boost trading.
Insurance dives deeper into returners talent pool
With an increasing number of insurance providers offering returners programmes, this article explores the benefits for all concerned as experts encourage even more firms to access this relatively untapped source of talent.
The importance of a good net promoter score for insurance brokers
How can insurance brokers measure customer retention? One tried-and-tested metric is the Net Promoter Score (NPS). This content highlights how a NPS allows brokers to get an immediate sense of where specific customers align in terms of brand loyalty and the opportunities to ramp up retention.
FCA report on insurance for multi-occupancy buildings
Following the Grenfell tragedy, the cost of buildings insurance to residential leaseholders and other property owners of multi-occupancy buildings has increased. This report examines the causes of those increases and sets out a range of recommendations and potential remedies to address the issues.
Show vulnerable clients that insurers care
As the cost-of-living crisis takes its toll on consumers, Covéa’s Vicki Heslop discusses why the insurance industry must be able to signpost how it can help before a crisis point is reached.
Welcoming greater broker involvement with loss adjusters
The claim is the moment of truth, the sole reason anyone buys an insurance policy. David Ross, executive director, Chartered Institute of Loss Adjusters, discusses the drive to have the majority of members achieve chartered status and why brokers are working their way into the world of claims.
Broker Week: Evolving insurance business models
The insurance industry’s business models are changing fast due to the relentless march of technology, new market routes and modern distribution methods. How can brokers keep ahead of the curve to keep current business models from becoming obsolete? Download this article to find out more.
Audiobook: Driving innovation in the digital ecosystem of insurance
Listen to this audiobook to learn how plugging into a digital insurance ecosystem and embracing technology trends helps brokers make doing business simpler, more intelligent, more productive, and valuable.