UK Politics and Government
147 whitepapers and resources
UK Politics and Government
Landmark "zero-hours" holiday pay case brought using legal expenses insurance policy
A landmark Court of Appeal judgment that has provided much-needed clarity about how holiday pay should be calculated for certain types of worker, was brought using a group legal expenses insurance policy. This short article briefly outlines the implications of the judgment.
GDPR 2.0: One year later
One year on from the GDPR deadline and aligned to recent advice from the ICO, organisations are moving beyond minimum baseline compliance to a more integrated approach. This booklet sheds light on how EXL has worked with and assisted insurers and brokers on their compliance transformation journeys.
Insurance providers' digital edge playbook
All aspects of the insurance industry are being disrupted, requiring new digital strategies and IT architectures. This playbook outlines how insurance companies must evolve their delivery architectures to meet the demands of their users, reduce risk and meet regulatory compliance.
Digitalising claims handling to drive customer-centricity
Insurers are being called upon to embrace digital transformation in order to revolutionise claims handling and become customer-centric. This article highlights the benefits associated with automating the claims process and how insurers can overcome legacy system shackles to achieve transformation.
Brexit: Potential impact on labour and materials
The construction sector is facing a ‘perfect storm’ scenario with a number of key elements putting an already struggling industry under increased pressure. This report sheds light on the current issues in the UK construction sector and the potential impact of Brexit.
General insurance pricing practices: Interim report
The FCA’s interim report sets out concerns about how pricing in the home and motor insurance markets leads to consumers who do not switch or negotiate with their provider paying high prices for their insurance. This report also sets out some potential remedies to tackle concerns about pricing.
Broker roundtable: Dealing with data
The amount of data that brokers have access to is increasing rapidly. Our panel of experts discuss how the industry can use this information to improve the customer experience and create efficiencies.
Model risk management for insurance
As technology advances, the ability to analyse vast amounts of data is driving up the requirement within the insurance industry for well governed risk management models. This content highlights the implications for insurance providers and why a robust approach to model risk management is required.
Brexit and construction uncertainty
With its potential to affect everything from labour supply to funding, Brexit is creating uncertainty across the construction industry. This article highlights why construction firms must work closely with their brokers and insurers to ensure risk is well managed and appropriate cover is maintained.
Insurers' views on the GDPR ahead of the EC's May 2020 report
This two page insight briefing examines whether the General Data Protection Regulation has delivered on its aims of enhanced protection and greater harmonisation of data protection rules. It also asks if the GDPR is compatible with insurers’ need to innovate for the benefit of consumers.