Intermediary and Broker support
865 whitepapers and resources
Intermediary and Broker support
Video: ARAG’s Claims Portal
In this video, BTE claims team leader, Bianca Allison, talks about ARAG's Claims Portal, which was developed in-house, to enable policyholders, brokers and solicitors to initiate, update and check on the progress of a legal expenses insurance claim.
Partner benefits - ARAG's EduMe training platform
In this video, corporate account manager Jason Howse talks about ARAG's EduMe platform for business partners, which provides a comprehensive suite of training packages to help staff sell legal expenses insurance and assistance products with confidence.
Day-one benefits – ARAG’s legal services website
In this video, broker account manager Ben Parkinson and corporate account manager Jason Howse talk about ARAG's legal services website and the benefits that it offers to personal, commercial and property owner policyholders.
In-depth: High net worth
Insurance Age looks at some of the current big issues in the HNW market, including the appetite for non-standard motor and the role of managing general agents, and why service is key for this demanding and varied client base.
The FCA: 10 years on
On 1 April 2013, insurance brokers faced a new regulatory dawn as the baton passed from the Financial Services Authority to the Financial Conduct Authority. Insurance Age has canvassed opinion throughout the market to find out views on how the first decade has gone.
Brokers face ‘fair value’ dilemma on premium finance amid interest rate rises
Brokers are faced with a dilemma as interest rates rise. The Financial Conduct Authority’s demand for them to offer ‘fair value’ products is at the forefront of their minds when they decide how to deal with the customer. Read this article to find out more.
How long have directly authorised independent brokers got left?
In this article, Lea Cheesbrough, managing director at Movo Partnership, discusses why the appointment representative model is becoming the preferred choice for start-up brokers and why independent firms are looking to switch.
Legal expenses insurance - how brokers can sell “peace of mind”
It might be expected that brokers looking to sell ancillary insurance products to UK businesses are facing customer resistance. One sector that is firmly rebuffing this expectation is that of legal expenses insurance. This content highlights how brokers can sell “peace of mind” to UK businesses.
How the perils of limited or unreliable information can lead to underinsurance
In this article, Paul Mayer, valuations manager at Sedgwick highlights why brokers need to work with policyholders to push for better quality and more frequent surveys to combat underinsurance.
Brokers must prioritise staff engagement as the 'great resignation' continues to bite in 2023
Brokers have stressed the need to keep staff engaged as resignations and recruitment struggles don’t look to be going away any time soon. This article details how the post Covid-19 pandemic period of reflection is still being felt today.