Business Performance Management
401 whitepapers and resources
Business Performance Management
Countering fraud in the new 'micro-duration' insurance space
Within insurance, one of the recent trends to emerge can be categorised as the development of 'on demand' or 'micro-duration' insurance. This whitepaper studies how insurers are reacting to changing consumer needs and the impact upon claims management and counter-fraud activities.
Insurance 360: Customer, risk and operations data
This whitepaper addresses the key issues the insurance industry is facing today and provides a technology perspective for achieving a complete view of your customer and risk practices, as well as a means to streamline operational efficiency.
Webinar: Why AI should be part of your strategic roadmap
The opportunities afforded by the use of big data and artificial intelligence have never been greater. In this webinar, our expert panel discuss and dissect the benefits of analytics and AI, as well as dispelling myths that until now might have dissuaded businesses from exploring it as an option.
Webinar: Integrating IoT [Internet of Things] into a digital transformation programme
In this webinar, our expert panel discuss how insurers can reap the benefits of IoT by successfully integrating IoT into a digital transformation programme. Our panel discuss how the data accrued can be used to improve underwriting decisions and drive new product innovations.
Insurtech and bots in 2018: Should insurers dream of electric sheep?
Insurtech is sparking great ideas to extend and enhance how insurance is executed more than disrupting or upending the industry entirely. This article focuses on three specific strands of insurtech that will develop in 2018 and beyond and what they mean for the industry.
Smart contracts: Five things to know
We are living in an age where everything is becoming ‘smart’; from smartphones to smart televisions and smart cities. With contracts undergoing this transition as well, we've answered five key questions relevant to the concept of 'smart contracts' and the implications for your business.
Minding your business’s greatest asset: Mental health in the workplace
In the UK, 12.5 million working days were lost due to mental health problems in the twelve months captured by the HSE’s 2016/17 statistics. For Mental Health Awareness Week 2018, we've prepared this feature to help employers understand and manage mental health problems in their workforce.
Come the data revolution: Predictive analytics and the future of insurance
In this blog post, Keith Stonell, Managing director of EMEA at Guidewire looks at how insurers are transforming the industry by investing in predictive analytics and machine learning to improve customer experience, whilst cutting claims handling time and costs, and eliminating fraud.
Succeeding in today's insurance market: How to unlock the value of your data
Insurance companies have a data challenge that can either sink once thriving businesses or liberate them. This paper explains how a multi-model approach to data integration is helping insurance and reinsurance companies around the world to solve the data challenge – and transform their businesses.
Infographic: How data and analytics are shaping the UK home insurance market
Based on research conducted by LexisNexis, this infographic highlights: how home insurers are benefiting from data and analytics today; areas where data and analytics can be better utilised; what insurers see as the top five data sources of the future; the value of contributory databases.