Business Intelligence
160 whitepapers and resources
Business Intelligence
Know your customer: Improve customer experiences with predictive behaviours
In this video, an expert panel discuss why customer journey orchestration is the best way to enhance communications and provide key business insights to improve customer experience.
The new standard for unlocking actionable intelligence within insurance
Watch this video to learn how insurers can empower claims specialists, underwriters and other knowledge workers to improve decision-making by embedding data and analytics within existing behaviours and workflows.
The power of the data platform: One door to a world of insights
No-one can afford to be slow when handling insurance claims in the modern insurance space. This blog highlights the importance of hyper-personalisation and why the data platforms of the future hold the key to delivering an intimate customer experience.
How data and analytics are transforming the insurance market
The insurance industry has become more competitive every year and those insurance companies who can improve their business practices through the use of data and analytics will be the winners. This blog highlights how data and analytics are transforming the insurance market.
What will finally start the electric vehicle revolution?
In this whitepaper, AX Automotive present their findings from their recent electric vehicle survey of 2,200 drivers and share their thoughts on the key changes required to increase electric vehicle adoption.
Six steps to simplifying service
With an ever-increasing number of channels available and rapidly shifting customer expectations, achieving frictionless service isn’t easy. This guide provides six key steps for simplifying service experiences.
Making intelligent automation part of the fabric of your insurance organisation
This white paper focuses on the importance of integrating intelligent automation effectively into your insurance organisation, where to start as well as tips and strategies for success.
Four of the most demanding challenges facing the insurance sector right now and how to tackle them
This eBook looks at four of the most demanding challenges facing the insurance sector right now and how to tackle them.
The 'low-code' imperative
This whitepaper is based on a survey conducted by Nuxeo and confirms a growing appetite for more agile ways of harnessing critical enterprise content assets, as organisations in all sectors strive to keep up with a fast-changing world.
Digital intelligence: End-to-end process improvement in insurance
Despite their adoption of modern technologies, too many insurers struggle with slow processes and lacklustre automation results. This content provides advice on how insurers can identify areas for automation and transform the customer journey.