Fraud
187 whitepapers and resources
Fraud
First impressions last: How to balance human touch and technology with smarter onboarding
In this webinar, an expert panel discuss the importance of making a great first impression with new insurance customers. Find out how insurance providers can leverage digital technology to improve first contact with new customers and make the onboarding process as smooth and engaging as possible.
Five ways insurance will change by 2025
This blog explores five ways insurance will change by 2025. Topics covered: achieving a joined-up customer understanding; transitioning from a digital business to an algorithmic business; risk prevention; tackling new fraudulent activity.
Theft is on the rise during Covid-19: Three crime risks to watch
Unfortunately, the Covid-19 crisis has created opportunities for criminals looking to take advantage of heightened uncertainty. This article focuses on three types of theft exacerbated by the ongoing pandemic, and how businesses can reduce their exposure to this criminal activity.
Insurance fraud solution: LexisNexis Emailage® Rapid combines email and digital footprint
Instant email address validation at point-of-quote is set to help build the insurance sector’s resilience to application fraud, as concerns mount over a rise in ID fraud. This blog highlights how LexisNexis Emailage® Rapid can provide insurers with a powerful fraud risk scoring solution.
Accelerating digital agility in insurance: Unlocking exceptional customer experiences with automation
Today’s insurance consumer wants smooth and convenient service, and only insurers who can deliver it will succeed in the 21st century. Designed for insurance leaders, this e-book explains how insurers can unlock the door to smarter automation and unleash higher return on experience.
Intelligent fraud detection
The Covid-19 crisis has highlighted once again how fraudsters will use any opportunity to devise new means to make crooked money. This content sheds light on the latest developments and how the insurance industry is harnessing the latest technologies to aid the fight against fraud.
Fight fraud and financial crimes with analytics and artificial intelligence
How is your organisation keeping pace and staying ahead of fraud schemes and regulatory mandates to monitor for them? This content focuses on how organisations can leverage analytics and artificial intelligence in the fight against fraud and financial crimes.
Claiming the full benefits of intelligent automation in insurance
Many insurers are now adopting automation to streamline processes, but only a few have gone beyond their initial use cases and discovered the real potential of automation. This white paper looks at the specific areas in which an insurance company can reap the most benefits from automation.
Creating a company culture of combating fraud
In this video, Aviva, NFU Mutual and RSA discuss the best approaches to creating a strong company-wide culture to tackle fraud, emerging fraud patterns and how to ensure fraud operations stay one step ahead of fraudsters.
The 'desperation effect': Preparing for a rise in customer claims as a result of a Covid-induced economic downturn
As the economy scrambles to recover from the Coronavirus pandemic and ensuing lockdown, what are the anticipated challenges for insurance claims and fraud teams? In this video, Zurich, Kennedys and the Insurance Fraud Bureau discuss what trends are emerging.