Business Management
2179 whitepapers and resources
Business Management - White papers related to Business Management
Video case study: Escape of water claims
In this video, Vanessa Millar, claims relationship manager at Aviva discusses how her team can support clients when it comes to escape of water claims by looking at claims MI data, and working closely with their risk prevention colleagues to implement strategies which help to avoid future losses.
Cybersecurity budgets: Why big money doesn’t necessarily mean big security
A company’s cybersecurity budget tells only part of the story when it comes to whether or not the company is prepared for a cyber attack or other event. This article highlights some additional factors companies need to consider when attempting to mitigate against cyber risks.
Understanding and managing medical technology risk
In this article, Markel’s specialist technology underwriting team lays out the impact of key technology developments in the medical space, the risks facing UK SMEs operating in this sector and how SMEs can mitigate these risks through specialist insurance cover.
Overcoming insurance data challenges with a semantic data hub
This whitepaper explores how a modern approach can help address the industry’s unique challenges, and how a semantic data hub enables insurance organisations to improve business intelligence and build smarter applications.
Digital Broker Annual Report 2019
Based on input from 850 independent brokers, this report sheds light on the findings from the fourth annual Applied Digital Broker Survey. The report examines technology use within the broking space, five core competencies of a digital broker and why becoming a digital broker matters.
Five steps to accelerate insurance product innovation
In the digital age disruption is inevitable and insurers must decide whether they will be among the disruptors or one of their casualties. With insurers racing to develop innovative new products through digital channels, this guide focuses on five steps to accelerate insurance product innovation.
Winning customer experiences in banking & insurance
Based on research conducted by Collinson, this report sheds light on why customer experience is evolving, why it’s so important to get right now than ever before and what you can actually do to improve and enhance the experience of your customers.
Insurance customer centricity is all about data
Facing mounting pressure to get to know their customers better, insurance companies are now realising the importance of being customer-centric. This blog highlights why the industry’s ability to become truly customer-centric depends on its willingness to embrace modern database technology.
GDPR: A catalyst for the European cyber market
In 2019, the UK’s Information Commissioner’s Office issued fines of £183M to British Airways and £99M to Marriott International for their widely publicised data breaches. This blog highlights the opportunities for cyber insurers to step in as trusted client advisors to address complex data issues.
Creating connected insurers
It is the age of the customer, and it is transforming every industry, including insurance. This e-book looks at how general insurance providers can create effortless digital experiences for all customers by focusing on six fundamental areas.