Underwriting
865 whitepapers and resources
Underwriting
Customer satisfaction as a driver for policyholder retention - how does it work?
Insurance premiums are rising due to inflation, which typically drives down policyholder satisfaction. This blog discusses whether insurers can recover gains in customer satisfaction before their policyholders begin to decamp and how improving the claims experience can prevent churn.
Commercial motor - the ongoing threat of fraud
At a recent roundtable hosted by Insurance Post, in association with CRIF Decision Solutions, counter-fraud specialists discussed the ongoing threat of fraud in the commercial motor space. This article provides a summary of the key discussion points and how commercial motor insurers can respond.
Infographic: UK pet insurance at a glance
The pet insurance market is a rapidly growing segment. However, the biggest challenges pet insurers face in attracting customers are rising premium costs and building trust among consumers. This infographic provides a snapshot of the UK pet insurance market and the opportunities for insurers.
Marketplaces and exchanges: Ten ways they are reshaping insurance
The insurance industry is going to have to confront the fact that there are and will continue to be a myriad of marketplaces – those already established plus new marketplaces using innovative approaches. This report focuses on ten ways marketplaces and exchanges are reshaping insurance.
Business case for reinsurance administration automation
A recent survey found that insurers initially thought they were successfully managing their reinsurance programs, only to discover that, at best, they could not provide accurate snapshots and projections. Read this whitepaper to discover the business case for implementing a reinsurance program.
Video: Enabling proactive wildfire protection
Are insurance companies ready for rising global wildfire risk? In this video, Laura Drabik, chief evangelist at Guidewire Software reveals how insurers can proactively meet this pressing threat to the people they protect everywhere.
New figures show stolen vehicle recovery rate down from 80% to 28%
As stolen vehicle recovery rates have plummeted, vehicle thefts in England and Wales are now costing insurers almost £1.5 billion per year. This content highlights the tactics used by car thieves and how AX Track can support the recovery of stolen vehicles and valuable assets.
Customer story: Underwriting risk detection
This case study highlights how Shift’s AI detection solution enabled a European P&C insurer to improve its underwriting processes by identifying fraudulent or misrepresented policies in their portfolio.
Best of both: Bundling parametric with indemnity insurance
Parametric insurance is often bought as a complement to indemnity insurance, but hybrid products combining parametric and indemnity insurance in the same policy launched in 2022. This article highlights four ways in which parametric insurance can be structured as a complement to indemnity insurance.
Risk detection made better for underwriters
How can underwriters become empowered to make better decisions faster? Built on the Shift Insurance Decisioning Platform, the Underwriting Risk Detection product is powered by AI to help underwriters mitigate fraud, optimise pricing, and spot policy risk trends.