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Strong BTE growth pushes ARAG past £60 million mark
Leading legal expenses insurance and assistance provider ARAG has reported another positive result for 2022, the company’s 13th successive year in profit. Read this content to find out more.
The content conundrum: Humanised insurance is as varied as humanity
In order to support humanised insurance, we must understand some key facets of humanity. This blog highlights the conundrum of insurance automation for a software provider and why humanised insurance is as varied as humanity.
AI in insurance: Potential risks and benefits
As insurers strive to stay ahead of fraudsters, artificial intelligence is emerging as a formidable weapon. This content sheds light on the profound impact AI is having on the insurance industry, leveraging AI for accurate risk assessment and fraud detection, as well as AI risks for insurers.
Case study: Regional property insurer
This case study explores how a regional property insurer’s partnership with LTIMindtree and Duck Creek led to the launch of a direct-to-consumer channel for personal lines homeowners’ products, allowing for a true multi-channel experience for their customers.
Seven signs your customer engagements are producing unhappy policyholders
Insurers are tasked with the challenge of engaging effectively with customers as they journey through the policy lifecycle. This content sheds light on seven performance indicators that can often signal if an insurer’s customer engagement and communication strategy is working.
Reinsurance management: The biggest risk in insurance?
Reinsurance is a vital function, empowering insurers to offer more coverage to more customers at a more competitive price. This white paper sheds light on why antiquated reinsurance management methods may be the biggest factor limiting insurers’ reinsurance program success and business performance.
Claims Apprentice 2023: Episode one – Meet the teams
In the first episode of Claims Apprentice 2023, we meet the talented sextet as they discuss why they decided to take part, what they are looking to get out of the process, and the skills they hope to display that might help them be successful.
Customer success story: Saxon Insurance becomes a virtual carrier
Saxon Insurance serves the Cayman Islands community, which is comprised of approximately 50,000 inhabitants. This case study sheds light on how Duck Creek helped Saxon Insurance transform from an old insurance company that had very little market share into a true virtual carrier.
How cyber insurance helps protect small businesses from the impact of attacks
Why do your small business clients need cyber insurance? In the current economic climate, cyber insurance might seem like a luxury rather than a necessity. This article can help your SME clients understand what cyber insurance can cover and the practical ways it helps in a cyber crisis.
The rising risk of underinsurance
With UK inflation painfully high, companies need urgent help to avoid the growing dangers of underinsurance. This content focuses on why commercial lines insurance brokers will play a critical role in helping companies obtain the right cover and protecting them against the deepening economic storm.