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Insurance innovators Nordics roundtable: Seizing the ecosystem opportunity
Trust, value and flexibility are the key principles shaping embedded insurance offerings in the Nordics. This content provides a summary of a recent roundtable discussion where 12 senior insurance executives based in the Nordic region spoke freely and openly about the marketplace.
How artificial intelligence levels up email phishing
Email phishing attacks, which already account for nearly 90% of all data breaches, are becoming even more pervasive and harder to detect. This article looks specifically at the risks posed by artificial intelligence in this area and what brokers should be advising their clients to look out for.
Adapting to the Post-Covid landscape: Self service insurance solutions
The insurance industry has seen a shift in customer preference towards self-service portals, due to the rapid rise of tech-savvy customers. This blog discusses four ways insurers can pave the way for improved self-service options in the insurance industry.
A beginner's guide to underwriting workbenches
Underwriting workbenches represent an opportunity for insurers and MGAs to increase their competitive edge by automating administrative processes, augmenting data sets and increasing regulatory compliance. Download this report to find out more.
Half-million tribunal backlog is a nightmare for employers and employees alike
The latest data released by His Majesty’s Courts and Tribunal Service make grim reading for anyone who may have to use the employment tribunal system in the foreseeable future. This blog highlights what is causing a wait for nearly half a million cases in the employment tribunal system.
Infographic: Global consumer insurance insights 2023
The 2023 Global consumer insurance insights survey gathered in-depth feedback from over 2,000 insurance consumers across 13 countries, delving deep into their purchasing habits, and openness to new products and communication methods from insurers. This infographic highlights the key findings.
Building humanised experiences together
This workbook is designed to give insurers the opportunity to develop a plan to create humanised experiences. By completing the workbook, you will gain insight into both where your customer experience is at its best, and where your customer experience is letting the customer down.
Exploring the impact of the ‘cost-of-living crisis’ on pet insurance sales and renewals
At a recent roundtable discussion hosted by Insurance Post, in collaboration with CRIF, an expert panel discussed the influence of the current cost-of-living crisis on pet insurance sales and renewals. This article provides a summary of the key discussion points.
Defining humanised insurance technology
How can the insurance industry provide customer experiences that are empathetic and experiences that connect people with higher levels of engagement? This blog highlights how insurers can provide humanised insurance experiences through the use of humanised insurance technology.
Why your clients should be on alert for the ‘cyber cash grab’ - Funds transfer fraud
Think like a cyber criminal - they aren’t targeting specific businesses, businesses are simply making the cash grab easy. This article explains why funds transfer fraud is overtaking ransomware as the easier option for cyber threat actors, and how brokers can help clients to mitigate their exposure.