Motor
203 whitepapers and resources
Motor
Infographic: Combining technology and the human touch for stronger motor insurance relationships
A survey of 1,500 motor insurance buyers reveals how customers perceive insurance premiums and what could improve the disconnect between price and perceptions. This infographic illustrates consumer attitudes and how motor insurance providers can develop stronger relationships with their customers.
Curing consumer scepticism with technology and education: Why motor insurance providers must make better use of data to demonstrate value and reward loyalty
This research report demonstrates that there are opportunities for motor insurance providers to safeguard and grow market share by using technology to improve pricing accuracy and competitiveness; and to appeal to consumers’ expectations that any loyalty they show to a provider should be recognised.
Keyless cars: Vulnerable to theft
A recent report by Which? revealed that four of the five best-selling car models in the UK are susceptible to ‘keyless theft’. Could this be the reason motor theft figures rose in 2017/18? Download this article to find out more.
Supply chain focus: How ADAS is shifting the goalposts in motor repair
With positive claims experience being one of the most important aspects of policyholder retention, the impact of the supplier on their journey will come under increased scrutiny. Pete Marsden, managing director at National Windscreens, highlights how ADAS is shifting the goalposts in motor repair.
Supply chain focus: How TPAs view the changing landscape
Supply chain procurement continues to evolve against a backdrop of consolidation among both insurers and third-party administrators. In this article, Edward Murray looks at how tendering is changing from the demands on suppliers to the length of partnerships.
Catalytic converter thefts
With recent reports of gangs stripping cars of their catalytic converters in broad daylight it appears that factors are again aligning to cause a new wave in thefts. This article highlights several measures available to help prevent vehicle part thefts from occurring.
In-depth - Technology: Driving up costs
This In-depth feature studies the impact of advanced driver assistance systems on the cost of motor claims and the number of catastrophic personal injuries, before highlighting how brokers can assist customers during the claims process.
The LV= Broker GI Fraud Team catch campervan fraudster!
Levi Loveridge pleaded guilty to policy fraud on 17th December 2018 at the Inner London Crown Court in relation to a series of fraudulent campervan claims. This article sheds light on how Loveridge was caught quickly thanks to hard work by the LV= Broker GI Fraud Team.
The road ahead for autonomous vehicles
It's only a matter of time until the majority of vehicles on our roads have some autonomous capabilities. Before this can happen, there are a lot of issues that need to be worked out to ensure safety and protect road users. Download this article to find out more.
Finding and building loyalty in the motor insurance market
LexisNexis Risk Solutions commissioned a survey of 1,500 consumers to ask them about their motor insurance purchasing experiences. This report sheds light on the research findings and the opportunities available for insurers to use data to help identify, acquire or retain profitable motor customers.