IT and Software Support
234 whitepapers and resources
IT and Software Support
The Forrester Wave™: ECM content platforms
This 26-criterion evaluation of enterprise content management (ECM) platform providers identifies the 14 most significant ones. This report shows how each provider measures up in order to help enterprise architect professionals select the right one for their needs.
How to get continuous value from your IT systems: The value cycle methodology
New fraud schemes develop quickly, making it hard for insurers to stay ahead of the fraud game as solutions quickly become outdated. This whitepaper explains what the value cycle methodology entails and how it can help insurers make their fraud prevention project(s) an ongoing success.
Claims management solution: Faster, more efficient claims processing
Accessing and processing claims content is often time-consuming and inefficient, resulting in customer dissatisfaction. This content outlines how Alfresco’s claims management solution can help insurers to manage the astronomical rise in volume and types of content associated with modern claims.
Fraud detection: The build versus buy debate
Is it better to develop the technology you require for your business operations yourself or to obtain it elsewhere? This whitepaper focuses on automation and digitalisation within the insurance sector, specifically analytical solutions for automated risk management and fraud detection.
The biggest fraud challenges for insurance companies
Fraud should not be tolerated. Honest insurance requires automated fraud detection and a fraud fighting culture. This ebook focuses on four top challenges when it comes to fighting insurance fraud and how they can be overcome.
Growth drivers and challenges of pet insurance
The UK pet insurance market represents significant growth opportunities for insurers equipped with the right tools available to enhance customer insights, improve operational efficiencies and detect fraud. This content focuses on how pet insurers and new entrants can achieve profitable growth.
Vlog with Martyn Mathews: Underwriting improvements through household claims data insights
In this video, Martyn Mathews, Senior Director of Personal Lines at LexisNexis Risk Solutions highlights how household insurance providers can underwrite with greater certainty by bringing together claims history with other data enrichment factors.
Digital end-to-end claims management: An attainable goal today or an insurer pipedream for the foreseeable future?
In this webinar, an expert panel discuss the increasing importance of digitalisation within the claims process and how insurers can better manage the claims process from beginning to end with less touch points, whilst also capturing and integrating data from various sources.
Transform underwriting and claims with intelligent automation
In this webinar, a panel of insurance industry speakers discuss how intelligent automation is helping to transform inefficient operations across underwriting, claims and fraud. Watch this webinar to learn how Covid-19 is pushing automation up the operations agenda and the implications for insurers.
Webinar: Putting the I in AI - Enhancing claims decisions with AI and analytics
To make end-to-end touchless claims handling a reality, decisions typically made by humans should be complemented by artificial intelligence and analytics tools. Watch this webinar to learn more about the increasingly important roles of AI and predictive analytics in claims handling.