The government’s Civil Liability Act has created a world of pain for stakeholders, with unintended consequences from the reforms surfacing by the week. In this blog, Minster Law’s CEO Shirley Woolham asks how legal expenses insurance can help in the post-reform world.
Nearly one year on from the publication of the FCA’s final report for its Wholesale Insurance Broker Market Study, this in-depth feature looks at whether the market has addressed the regulator’s concerns and whether wholesalers are giving retail brokers a fair deal.
Combined with the backdrop of the GDPR regulatory environment, the cyber landscape is also rapidly evolving with criminals becoming ever more sophisticated. This content looks at how SMEs can reduce the risk of a cyber-attack and shares five top tips from the National Cyber Security Centre.
Increasing regulation is placing pressure on insurance organisations to change the way they do business. This short article highlights why there needs to be a cultural shift in the way the industry views regulatory reporting and why data should be at the forefront of this important change.
Back in April, the CEOs of UK insurers, brokers, and other providers, received a letter from the Financial Conduct Authority telling them to address poor customer service. This blog highlights how technologies can help insurers to manage and enhance customer relationships.
In 2019, the UK’s Information Commissioner’s Office issued fines of £183M to British Airways and £99M to Marriott International for their widely publicised data breaches. This blog highlights the opportunities for cyber insurers to step in as trusted client advisors to address complex data issues.
Schemes have the potential to be a fantastic opportunity for brokers, however this outsourced world of insurers and brokers working together has strict regulation and compliance requirements. This article focuses on how brokers and insurers can navigate the complex world of scheme compliance.
A landmark Court of Appeal judgment that has provided much-needed clarity about how holiday pay should be calculated for certain types of worker, was brought using a group legal expenses insurance policy. This short article briefly outlines the implications of the judgment.
One year on from the GDPR deadline and aligned to recent advice from the ICO, organisations are moving beyond minimum baseline compliance to a more integrated approach. This booklet sheds light on how EXL has worked with and assisted insurers and brokers on their compliance transformation journeys.
All aspects of the insurance industry are being disrupted, requiring new digital strategies and IT architectures. This playbook outlines how insurance companies must evolve their delivery architectures to meet the demands of their users, reduce risk and meet regulatory compliance.