Strategy
1188 whitepapers and resources
Strategy
Omni-experience vs omni-channel in insurance
Omni-experience is about creating flexibility for customers, employees and the various technologies and tools you deploy for people to navigate them fluidly, as their situation and preferences dictate. This blog highlights how omni-experience can be applied to the insurance industry.
Infographic: 2022 UK pet insurance facts
Updated for 2022, this infographic provides a snapshot of the trends, challenges, opportunities and growth drivers for pet insurance in the UK. Topics covered include pet insurance in numbers, claims trends and average premiums.
Accelerate speed to market for general insurance products
How can insurance technology leaders respond rapidly to changes in business strategy and the need for portfolio remediation? This guide focuses on how insurers can deliver products at scale, across all lines of business by establishing a new cloud-based operating model.
How different views on digital transformation impact customer experience
Digital transformation is fundamental to insurers’ drive for customer-centricity, but a misalignment in strategic goals is slowing progress. This content highlights how tech-savvy insurers are using digital to improve customer experience in claims and the importance of strategic alignment.
Equipping financial services for the ESG era
To stay relevant, financial services companies must move from treating ESG as a cost of doing business to using it as a fundamental strategy to increase revenue and drive growth. This content focuses on how financial services companies can become equipped to thrive in the ESG era.
Blog: Leveraging digital trends in insurance – Part two
Sapiens brought together its digital experts to discuss a variety of hot topics in the insurance industry. Part two of this blog series provides advice to insurance companies who are starting their digitalisation journey.
Blog: Leveraging digital trends in insurance – Part one
Sapiens brought together its digital experts to discuss a variety of hot topics in the insurance industry. Part one of this blog series looks at current trends in the marketplace and how insurers can leverage these trends.
The crucial centre of customer-centricity
Most insurers realise the benefits of digitalisation for building a successful customer experience. Successful digital transformation requires understanding where the customer fits in. This eBook is designed to help you get started on your journey to become both digital and customer-centric.
Infographic: Break the speed barrier
Duck Creek’s recent guide on Accelerating speed to market for P&C insurance products outlines the steps necessary to scale innovation and deployment. This infographic provides a snapshot of the guide by highlighting six risks to profitability and how to establish a robust product pipeline.
Recruitment, the workplace environment and the generational shift
This article sheds light on how the broker space is dealing with hiring and workplace expectations of younger employees following reports of recruitment difficulties and clashes between different generations in the workspace.