Technology Trends
1507 whitepapers and resources
Technology Trends
Laying foundations for the future growth of the London market on the global stage
Lloyd’s and London market insurance companies are seeking to navigate a complex risk landscape whilst also driving modernisation. In this webinar, an expert panel discuss how Lloyd’s/London market insurers and brokers can drive innovation to future-proof the market on the global stage.
Wait, what? Consumers want to hear more from their insurers?
The global consumer insurance insights survey highlighted opportunities for insurers to fill the communication gap with consumers. Featuring a link to the full results and analysis, this short blog highlights why relevance and personalisation are critical.
Building trust in analytics: What role should insurers play?
As hidden bias in data and models comes under greater scrutiny, the integrity of analytic processes used by insurance companies is being called into question. This report focuses on the proactive steps the insurance industry can take to become a beacon for the ethical use of advanced analytics.
Why the human touch remains integral to the underwriting profession
This article highlights why the personal touch will never go out of style in insurance and why the human touch remains integral to the underwriting profession.
How customer communications management systems create better customer experiences
Effective communication is the foundation of any solid insurance customer experience initiative. This blog highlights how customer communications management software leverages the best of digital insurance functions to improve all aspects of the customer experience.
Blog: Enterprise content management for insurers
Many insurers are still missing the mark when it comes to managing their data and information. That’s why today’s insurers need a modern enterprise content management solution. This blog highlights five components of an ECM system and ten reasons why insurers need a modern ECM system in 2022.
Consent management: Customers take control
Consent management is an increasingly vital capability for effective data marketing, corporate transparency, and building customer loyalty. Read this report to discover how financial services companies can turn what many see as a compliance exercise into a competitive differentiator.
Switching insurance providers: Global consumer preferences
A growing number of consumers are comfortable using price comparison websites and buying insurance online, so how should insurance providers react? This short blog highlights why an engaging website and distribution channels are critical.
Breaking down the barriers between producers and insurers
Maximising the productivity, brand loyalty and experience of brokers is easier said than done. This podcast explores what needs to happen to improve the ease of doing business between insurers and producers, the role of data exchanges and how they can bridge the gap between separate systems.
Accelerating transformation in insurance
To thrive and compete in the digital age, insurers cannot afford to overlook the opportunities that emerge where industry and technology trends meet. This content highlights why now is the time to embrace tech-driven opportunities and the steps insurers can take to accelerate transformation.