IT Solutions
135 whitepapers and resources
IT Products and Reviews
Blog post: Digital initiatives shouldn't always start with the customer
When you think of digital transformation, it's tempting to only rework your customer-facing systems. But if you don't upgrade your back-end systems, your approach will fall short. This blog post highlights why insurers need to align back-end systems with customer-facing systems to ensure success.
LV= turns to Mendix app platform to put innovation on the fast track
Driven by rapid growth, LV= turned to Mendix's application platform to quickly create high-value applications that streamline broker interactions and support the development of innovative products. This case study highlights how LV= was able to complete strategic projects with unprecedented speed.
Customer success story: Grinnell Mutual Reinsurance Company
Grinnell Mutual Reinsurance Company’s underwriting and claims processes needed an overhaul, due to communication difficulties amongst teams. This case study highlights how the reinsurer leveraged case management solutions to transform its information-intensive underwriting and claims processes.
Admiral transforms quality of customer engagement with Verint
This case study highlights Admiral's success with Verint's solutions and how it has helped them achieve resource savings, increased efficiency, as well as streamlined and accelerated accurate reporting.
Five reasons why insurance carriers should integrate with OnBase
By integrating your core systems with OnBase enterprise content management (ECM), you unleash the full potential of their technology investments. This document highlights five reasons why insurance carriers should integrate with OnBase.
Infographic: One platform, unlimited potential
This infographic highlights how insurers can simplify their IT environment and reduce information silos with OnBase, a single enterprise information platform for managing content, processes and cases.
The business case for Enterprise Content Management
ECM is providing insurers with the means to take control, creating workflows that integrate multiple content sources, whilst enhancing data security and compliance. This whitepaper focuses on how organisations can leverage ECM to achieve positive outcomes.
Insurance brands increase traffic with ratings and reviews
The online insurance space has become increasingly competitive, especially when it comes to paid search results. This whitepaper highlights how insurers can leverage customer reviews and ratings to gain a competitive advantage within the digital advertising field.
Policy applications case study: The Motorists Insurance Group
Inefficient underwriting processes at The Motorists Insurance Group threatened its competitiveness. This case study focuses on the company’s implementation of a streamlined process for managing the entire underwriting lifecycle to process policy applications faster and enhance the client experience.
The foundation of digital business - Delivering transformative apps
Succeeding in today’s digital economy requires making a strategic and business investment in an application portfolio strategy that delivers faster response and better ROI. This paper highlights why you need an adaptable application platform to capture business opportunities in the digital age.